Madhuri Ghodke
Email: ***************@*****.*** Phone: +91-996*******
Professional Summary
Professional, detail-oriented ServiceNow Developer motivated to drive projects from requirement gathering to Deployment as a part of a Dynamic Team.
Work History
3 Years of Experience in ServiceNow
ServiceNow Developer- Cognizant Technology Solutions 02/2017 to CURRENT
Designed and Implemented solutions on time while delivering high quality services
Creation of Design documents and test cases.
Have Worked on Incident Management, Problem Management, Change Management, Service Request Management, Record producers SLAs and Notifications.
Roles and Responsibilities
SNOW Project 1:
Have Worked on Incident Management, Problem Management, Change Management, Service Request Management, SLAs and Notifications.
Customization migration between instances using update sets
Experience working with email notifications, events, inbound actions, reports.
SNOW Project 2:
Worked on Discovery
SNOW Project 3:
Worked on service catalog and record producers and notifications
Responsible for all scripting changes including Client Scripts, Business Rules and UI Actions, UI Policy, ACL.
Worked on import set and Transform map
Configured LDAP Integration
Certifications
1.ServiceNow Certified Admin
2.ServiceNow Certified Implementation Specialist – ITSM
Education
Bachelor of Engineering Elecronics Engineering
M.S Bidve college of Engineering, Latur. Maharashtra – India
Masters in Engineering VLSI and Embedded system.
Sinhgad institute of technology and science, pune.
Personal Details
Date of Birth: 19/06/1991
Nationality: Indian
Sex: Female
Marital Status: Single
Hobby: Dancing, Cooking