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Customer Service Industrial Training

Kitchener, ON, Canada
May 12, 2020

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Baljit Kaur

*** **** ***** ********, *********, ON N2P 0G8

Phone: 647-***-**** Email:


Seeking a full time job position where I can fully implement my skills and qualifications.


Proficient with Microsoft Word, PowerPoint, Excel

Work well independently as well as in group environment

Work well under pressure

Trilingual (English, Punjabi, Hindi)

Fast learner and eager to take on new challenges

Able to multi task

Effective time management skills

Effective customer service skills

Management skills to deal with projects, schedule, risks

Good writing skills


Conestoga College – Kitchener, ON Sept 2018 – April 2018

Post-Graduation Diploma in Project Management

Relevant Courses:

Project Scope and Quality

Business Operations

Project planning-schedule

Effective Writing

Facilitating team and group dynamics

Project Risk Management

Organizational leadership

Other projects:

Prepare a Business Plan of the project Conestoga Sleeping Pods.

Centennial College - Scarborough, ON Jan 2018 - Aug 2018

Court Support Services Certificate

Relevant Courses:

Word Processing

Court Monitor

Court Clerk- Family, Criminal

Canadian Laws and Acts

Typing with 40 wpm and 98% accuracy

Other projects:

Developed and assembled a Family continuing record during the family law course.

Visit courts and shadowed court clerks at 1911 Eglinton Ave, 391 University Ave, 47 Sheppard

CT Institute of Technology - Punjab, India Nov 2014 - Apr 2016

Masters of Computer Application

Relevant Course:

Data Administration

Computer Graphics

Java Programming


Embedded Systems

Data Warehouse and Mining

Other projects:

Industrial Training in the field of Advanced PHP.

SD College - Punjab, India July 2011 - April 2012

Bachelor of Education

Relevant Courses:

School Management

Education and Development

Measurement and Evaluation

Concerns in Secondary Education

Child Psychology

Art in Education


Pioneer Gas Station Culture – Kitchener, ON Nov 2019-Current

Store Supervisor

Responsible to keep track of inventory, audit cash, credit, analyze gas consumption

Manage to run car wash successfully

Responsible for employees work hours

Prepare day-end reports and send it to head office

Responsible for balancing lottery tickets

Coffee Culture – Kitchener, ON Sept 2018-Oct 2019

Shift Supervisor & Barista

Responsible to serve the customers

Manage the cash and day end report

Prepare hot and cold drinks, sandwiches, salads and to serve menu items

Take customers’ order and receive customer payments

Alvo Consultancy Services - Mohali (India) July 2016 – Dec 2017

Network Administrator

Worked as network administrator and installing network and computer systems.

Maintain and upgrade the network of company


Will be furnished upon request

Contact this candidate