I am an innovative Programmer/Analyst and Project Leader offering more than 15 years of progressive Information Technology expertise, with proven ability to translate ideas into successful projects. I have dynamic leadership and team building capabilities driven by excellent communications skills and analytical mindset. Exceptional business consulting experience with a customer-focused attitude and the ability to manage multiple high-profile projects. Specialized expertise in mainframe applications and multiple programming languages. Highly personable and self-motivated professional with the versatility to work among diverse groups and handle complex problems effectively.
Business Analysis Vendor Management Software Project Management Documentation IT Strategy
Requirements Analysis Integration IT Management Troubleshooting Business Process Improvement
Disaster Recovery Software Development Life Cycle (SDLC) Requirements Gathering IT Operations
Improved process to communicate to various stakeholders regarding major incidents, providing quicker resolution times and improved customer satisfaction.
Successfully migrated the Chrysler Financial Insurances system to a new company to meet the requirements for Toronto Dominion to complete the purchase of Chrysler Financial.
Received the 2003 Presidential Recognition of Excellence Award for successful implementation of the Performance Project.
Chrysler Financial/TD Auto Finance Farmington Hills, MI 2002 – 2019
Reduced operation cost of the Legal Department computer system by migrating the system from a vendor based data center to the TD data center system.
Created and implemented an Access Database for the Legal Department to maintain existing data and load new data for unsupported functions that the internal system did not support.
Reduced processing time and cost of the small Toronto Dominion mailings by providing an automatic print process at the TD Auto Finance print room.
Principal assignments included the maintenance and support of the mainframe Lemans Leasing System. Support of the Lemans system required knowledge of COBOL, DB2, VSAM, JCL and Procedures, SDSF, Syncsort, SPUFI, FIleAid, Expediter, CA7 and CA11, SQL, CICS, IMS, JES, ISPF, TSO, REXX and Endevor.
Supported the analysis, coding and testing of new and existing system software.
Reduced nightly batch processing time by four hours in preparation for the merger of the Chrysler Financial system and the Mercedes Benz system.
Managed the integration of the Mercedes Benz Lease information into the Chrysler Financial Lemans Leasing System after company merger.
Supported the division of the Mercedes Benz Lemans Lease data and Chrysler Financial Lemans Lease data into separate systems after the two companies split.
Reestablished the Insurance System timeline after taking the lead for the Insurance system during the project to migrate the Chrysler Financial System from the Chrysler Data Center to the FIS Data Center.
Programmer/Analyst Computer and Engineering Services, Inc. Auburn Hills, MI 1993 - 2002
Systems Analyst Electronic Data Systems Troy, MI 1985 - 1993
First Class Petty Officer United States Navy Trained as a Nuclear Power Machinist Mate 1977 - 1983
Six Sigma – Yellow Belt
Bachelor of Science (BS) Business Information Systems University of Phoenix Southfield, MI
Applied Business Programming Diploma School of Computer Technology Pittsburgh, PA
4.0 GPA Outstanding Student Achievement Award