Customer Service Nursing Home
Resume:
Natalie Clark
PO Box ***
Norfolk, New York 13667
SUMMARY OF QUALIFICATIONS:
** ***** *********** ** ************ Supervisor in a healthcare facility.
Strong ability to lead a quality and results-oriented team.
Highest regard for confidentiality and patient rights.
Reliable and organized employee who is eager to work with 100% attendance record.
Driven to build trusting and cohesive relationships with clients and coworkers.
SUMMARY OF SKILLS:
Supervisor
Housekeeping
Confidentiality
Delegating
Customer Service
Scheduling
Inventory
Record Keeping
Multitasking
PROFESSIONAL EXPERIENCE:
HOUSEKEEPING / LAUNDRY SUPERVISOR
Supervised a team of 7 Housekeepers at Highland Nursing Home.
Prepared weekly staff schedule.
Interviewed applicants, hired and fired staff as well as conducted disciplinary reviews.
Delegated tasks to Housekeepers and ensured tasks were completed.
Readied rooms for new residents.
Checked in new residents and marked their clothing items.
Inventory and supply ordering.
Conducted staff meetings to keep staff updated.
Moved residents to different rooms when needed.
Daily record keeping and computer data entry.
Performed all housekeeping and laundry duties.
CASHIER
Operated cash register.
Accepted payments for products purchased.
Maintained accurate cash drawer.
Provided high caliber customer service.
Cleaned and organized store.
WORK HISTORY:
Housekeeeping / Laundry Supervisor, Highland Nursing Home, Massena, NY
Cashier, Fefee’s Market, Norfolk, NY
EDUCATION / TRAINING:
High School Diploma, Norwood Norfolk Central School, Norwood, NY
Natalie Clark
PO Box 441
10 E. High Street
Norfolk, New York 13667
REFERENCES:
Beverly Brown
Sandra Blais
Donna Jessmer
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