Technical Writer
Resume:
KIRK ELAHZAR RAO
Seattle, WA 98122
********@*****.***
Objective
Position as a Technical Writer.
Summary of Qualifications
Experience creating quality technical documentation in highly regulated industries, including medical and aerospace.
Experience working with software developers, hardware engineers, service technicians, QA, regulatory authorities, marketing personnel, clinicians, instructors, and project managers.
Proficiency in word processing and graphics software, including Adobe FrameMaker and Photoshop and Microsoft Office and Visio.
Consistency in successfully meeting deadlines and managing multiple projects simultaneously.
U.S. Air Force veteran with a strong attention to detail.
Strong written and verbal communication skills.
Work History
Technical Writer: Alaska Airlines; SeaTac, WA; Nov 2019-May 2020.
Updated and published general procedures manuals for Boeing and Airbus fleet aircraft.
Incorporated feedback from SMEs into maintenance procedures and company policies.
Processed documentation change requests with Cherwell service management software.
Trained personnel to update and process documentation.
Technical Writer: Spacelabs Healthcare; Snoqualmie, WA; Jan 2015-Oct 2019.
Created product support documentation for medical hardware and software used for local and remote monitoring and analysis of physiological data.
Wrote and edited user manuals, service manuals, system administration manuals, data sheets, quick start guides, product update bulletins, and clinical education documents.
Took screenshots and photographs of patient monitoring products.
Created and edited diagrams of patient monitoring networks and system configurations.
Managed change orders and part numbers with Agile Product Lifecycle Management tool.
Worked with cross-functional teams to plan and develop technical documentation.
Managed translation of technical documents into multiple languages.
Technical and Marcom Writer: Jerusalem, Israel; 2013-2014.
Writing Center Instructor & Administrator: Long Island University; Brooklyn, NY; 2011-2012.
Field Operations Clerk: U.S. Census Bureau; Brooklyn, NY; 2010.
Restaurant Services Provider/Manager: Island; New York, NY; 2001-2009.
Back Shop Avionics Technician: AAR Component Services; Garden City, NY; 2000.
Aircraft Communications/Navigation Technician: U.S. Air Force; 1995-1999.
Education and Certificates
Technical Communications Certificate: WritePoint; Jerusalem, Israel; 2014.
Bachelor of Arts in English: Hunter College, CUNY; New York, NY; Magna Cum Laude; 2005.
General Radiotelephone Operator License: Federal Communications Commission; 1999.
Electronics/Avionics Development Course Honor Roll: U.S. Air Force; McConnell AFB, KS; 1996.
Electronics/Avionics Technical School Honor Roll: U.S. Air Force; Keesler AFB, MS; 1995.
Contact this candidate