Debbie L. Ramdeen
Edmonton,Alberta
T6K 2K5
Tel: 780-***-****
Email: adc6b5@r.postjobfree.com
To Whom It May Concern,
I am currently pursuing a position, which will enable me to enhance my career in your Dental Clinic as a Dental Receptionist/Office Manager.
My background includes 31 years of experience as a Dental Administrator. I have developed excellent communication, and interpersonal skills through my patient care and administrative roles. I am considered to be an individual who is self-motivated, enjoys a challenge, and who inspires to learn new skills. I believe with my professional dedication, I will be a productive member of your team. Your consideration of my application is greatly appreciated, and I look forward to your reply. I may be reached at 780-***-****.
Yours sincerely,
Debbie L. Ramdeen
DEBBIE L. RAMDEEN
1165 Knottwood Rd. E
Edmonton, Alberta
T6K 2K5
Tel. 780-***-****
Email: adc6b5@r.postjobfree.com
CAREER PROFILE
EDUCATION Harry Ainlay High School
Graduated with a High School Diploma (1986)
McKay Career College
Dental Assistant/Receptionist Course
Feb. 1988 – May 1988
Reception Perfection Course
Nov. 1994
Cardio Pulmonary Resuscitation
Aug 2017
Dental Insurance Claims Forms
Jan. 2001
YMCA certified fitness instructor’s course
April 2003
SKILLS 60 wpm (typing)
25 years of computer experience
Word Processing
Dental Software - Dolphin, Gold, Dentrix, Abeldent EMPLOYMENT HISTORY:
October 2017 to present Floss and Gloss Dental Clinic Duties :
● Gold Software Management
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer service
January 2017 t0 Sept. 2017 Brightsmile Dental Clinic Duties:
● Dentrix Software Management
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer service
April 2016 to July 2016 Millcreek Dental Office
Duties:
● Office Manager
● Dentrix Software Management
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer service
Nov. 2013 to Oct. 2015 Hillview Dental Clinic
Duties:
● Office Manager
● Gold Management Software
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer service
Jan. 2013 to Jun. 2013 Ottewell Dental Clinic
Duties:
● Dental receptionist
● Gold Management Software
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer service
Aug. 2012 to Oct. 2012 Kingsway Dental Choice
Duties:
● Dental receptionist
● Able dent Software
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer services
Mar. 2012 to May 2012 Meadows Dental Clinic
Duties:
● Dental receptionist
● Able dent Software
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer services
Sept. 2003 to Jan. 2012 Strathcona Orthodontics
Duties:
● Dental receptionist
● Computer appointment booking
● Computer processing of insurance claims
● Dolphin management/imaging
● Inside/outside customer services
Nov. 1994 to Aug.2001 Millbourne Dental Clinic
Duties:
● Dental receptionist
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● Inside/outside customer service
Dec. 1993 to Sept. 1994 Baker Centre Dental Associates Dr. Joseph Lizotte
Duties:
● Dental receptionist
● Telephone receptionist
● Computer appointment bookings
● Confirming appointments
● Computer processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily sheets
● Accounts receivable/payable
● Inside/outside customer services
Oct. 1993 to Dec. 1993 Dr. Charles Pereversoft
Duties:
● Dental receptionist
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Computer processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● One write system
Jan. 1990 to Aug. 1993 Dr. Charles Yu (Periodontist) Duties:
● Dental receptionist
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Computer processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
May 1988 to December 1989 Dr. Jeremy Chai & Associates Duties:
● Dental receptionist
● Telephone receptionist
● Appointment bookings
● Confirming appointments
● Processing of insurance claims
● Pre-authorization for insurance claims
● Completing recall system monthly
● Balancing daily and monthly sheets
● Accounts receivable/payable
● One write system
REFERENCES:
Dr. Terry Carlyle – Orthodontist
Dr. Joseph Lizotte – Dentist, D.D.S.
Dr. Dan Kim – Dentist, D.D.S.
Dr. Douglas Chow – Dentist, D.D.S.