MANPREET KAUR
RN Nurse, PSW and Social Service
Worker
SUMMARY
Personable and energetic in all
facets of customer service
which is going to deliver the
good quality services to the
customer.
CONTACT
PHONE:
EMAIL:
adc5wt@r.postjobfree.com
HOBBIES
Volunteer Work
Traveling
Ability to work under
pressure
Self-motivation
Listening Music
Playing outdoor games
Reading
EDUCATION
Sheridan College
Davis Campus
January 2019 – April
2020
WORK EXPERIENCE
Personal Support Worker
November 2019-Present
Promo Home Care Agency: - Care for elderly
patients within long-term care centers.
Assistance with toileting, bathing and dressing
Preparing Meal
Assisting with eating, dressing and grooming.
Helping in ambulation, positioning and transferring.
Following the care plan, observing and reporting any changes in patient.
Providing total personal care.
Paper documentation of activities of daily living. KFC[Cashier]
August 2019- October 2019
Implemented new customer service strategies
successfully
Increasing customers satisfaction
Responsible for soling customer complaints and
providing information
Calculate total payments
Compile and maintain non-monetary reports and
records
Greeting customers and dealing with cash
Fortis Hospital Ludhiana, PB [Staff Nurse]
February 2018–June 2018
Informed patients and families of effective treatment options
Educated family members and caregivers on patient care instructions
Care strategies enhancing long term outcomes
SPS Hospital [Receptionist]
January 2017–January 2018
Answering questions and addressing resolved or
escalated issues to management personnel to satisfied customers
Collecting payments from clients and updating account balance
Entering daily data in computer system and
documenting office activities
Monitoring and screening visitors to Verify
Accessibility.
Volunteer Experience:
Punjabi Community Health Service: - JUNE 2019-
Februray 2020
CPR first aid certificate
CPI certificate
Worker Health and Safety Awareness
The Ontario Human Rights Code
Integrated Accessibility Standards Regulations
SKILLS:
Long-Term Care
Rehabilitation or Palliative Care
Care Plan development
General care and support
Excellent communication skills
Ability to work cooperatively with others.
Organizational skills
Familiarity with small business operations in the hospitality.