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Customer Service Nurse

Location:
Brampton, ON, Canada
Salary:
$23-$25
Posted:
May 10, 2020

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Resume:

MANPREET KAUR

RN Nurse, PSW and Social Service

Worker

SUMMARY

Personable and energetic in all

facets of customer service

which is going to deliver the

good quality services to the

customer.

CONTACT

PHONE:

437-***-****

EMAIL:

adc5wt@r.postjobfree.com

HOBBIES

Volunteer Work

Traveling

Ability to work under

pressure

Self-motivation

Listening Music

Playing outdoor games

Reading

EDUCATION

Sheridan College

Davis Campus

January 2019 – April

2020

WORK EXPERIENCE

Personal Support Worker

November 2019-Present

Promo Home Care Agency: - Care for elderly

patients within long-term care centers.

Assistance with toileting, bathing and dressing

Preparing Meal

Assisting with eating, dressing and grooming.

Helping in ambulation, positioning and transferring.

Following the care plan, observing and reporting any changes in patient.

Providing total personal care.

Paper documentation of activities of daily living. KFC[Cashier]

August 2019- October 2019

Implemented new customer service strategies

successfully

Increasing customers satisfaction

Responsible for soling customer complaints and

providing information

Calculate total payments

Compile and maintain non-monetary reports and

records

Greeting customers and dealing with cash

Fortis Hospital Ludhiana, PB [Staff Nurse]

February 2018–June 2018

Informed patients and families of effective treatment options

Educated family members and caregivers on patient care instructions

Care strategies enhancing long term outcomes

SPS Hospital [Receptionist]

January 2017–January 2018

Answering questions and addressing resolved or

escalated issues to management personnel to satisfied customers

Collecting payments from clients and updating account balance

Entering daily data in computer system and

documenting office activities

Monitoring and screening visitors to Verify

Accessibility.

Volunteer Experience:

Punjabi Community Health Service: - JUNE 2019-

Februray 2020

CPR first aid certificate

CPI certificate

Worker Health and Safety Awareness

The Ontario Human Rights Code

Integrated Accessibility Standards Regulations

SKILLS:

Long-Term Care

Rehabilitation or Palliative Care

Care Plan development

General care and support

Excellent communication skills

Ability to work cooperatively with others.

Organizational skills

Familiarity with small business operations in the hospitality.



Contact this candidate