Curriculum Vitae – Subanesh.S
Subanesh.S
Mobile: +91-944*-******
Email: ************@*****.***
Career objective:
A challenging position with an expanding and dynamic company, where I can implement the skills that I have gained through my education and past experience, as well as to enhance my knowledge by dedication and hard work.
Professional summary:
• A Wide experience in Interacting (Coordinating) with Clients.
• 4 years experience in US Healthcare Process.
• 2 years experience as Trans Quality Analyst.
• 3 years experience in Marketing & Sales Process.
• Strong documentation, quantitative, analytical problem solving and conceptual skills.
• Excellent oral and written communication, inter-personal and organizational skills.
• Ability to work in a fast paced, collaborative environment and handle multiple concurrent tasks
• Versatile and resourceful, quickly adapts to new roles, responsibilities and environment. Educational Profile:
Qualification Board/ University Name of The Institution Year of Passing B.E.
(CSE)
Anna university Tamilnadu Engineering
College, Coimbatore.
2010
DIPLOMA
(DCT)
State Board of
Technical Education
PSG Polytechnic College,
Coimbatore.
2007
SSLC State Board Sri Gopalnaidu Higher
Secondary School, Coimbatore.
2004
Work experience:
Mass International Co. LLC, Oman.
Designation : Administration – Client Coordinator. Software : Microsoft Office, Excel & OUTLOOK, FOCUS. Description:
Mass International Co. LLC is the Authorized distributor of Schindler Elevator – Switzerland, in Sultanate of Oman. It has Nearly 1500+ Elevator units in Oman. Maintaining a clear communication between Clients, Management and Technical teams. Handling Service- related issue. Routinely connected with Schindler MNC and client to provide the excellent services, Curriculum Vitae – Subanesh.S
Role:
As a Team member work responsibility included
• Preparing the quotation for Annual Maintenance Contract, Repair work and Tenders.
• Preparing the Invoices.
• Ordering and Coordinating for the spare parts between our ware house and Schindler.
• Connected with the Client for Maintenance related Issues and Payments.
• Updating the client information in the database in daily basis.
• Updating the service reports in the database in daily basis.
• Supporting finance department in Data maintenance for yearly auditing. Access Healthcare
Designation : Trans Quality Assurance – Senior Client Partner. Client : ATHENA HEALTH
Software : Microsoft Office, Excel & OUTLOOK, ATHENANET. Description:
Conducting internal audit of the process outputs to ensure policy and procedure compliance, tracks quality certification completion and conducts coaching observations. Coordinate with client & training team for new updates and training needs for the operation team to ensure quality deliverables. Role:
As a Team member work responsibility included
• Maintain all the Quality data.
• Attending Client call (Weekly & Monthly basis).
• Preparing deck for monthly performance presentation.
• Maintain positive, consistent and effective communication with operation team.
• Analyze feedbacks from client side.
• Providing regular feedback and training needs.
• Coordinating with other process.
Dell Business Process Solutions
Designation : Information Adaptation - Executive
Client : ATHENA HEALTH
Software : ATHENANET
Description:
This is an outsource process of US Healthcare industry. The details will receive in the e-format of Checks, Explanation of Benefits and Corresponding letters. The check will be segregated and it will be matched with corresponding EOB’s and letters. And the process continued with proceeding each claim of payments and individual details of Payers, Service Providers and Patient. Finally, the payments details will send to US Bank for deposit.
Role:
As a Team member work responsibility included
• Completing Production on time.
• Maintaining TAT.
• Maintaining 100% Quality.
• Mentoring New Hires.
• Coordinating with other process.
Curriculum Vitae – Subanesh.S
Tafe Access Limited
Designation : Sales Executive
Product Detail : Automobiles (Tata Motors & FIAT India) Description:
Introducing the new products in the market and generate new sales enquires. Demonstrate the product details and finalize the deal. Maintain a strong relationship with existing customers and getting referrals from them.
Role:
As a Team member work responsibility included
• Generating New Sales enquiries from the market.
• Demonstrate the product briefly to the customer.
• Follow up the customer for sale closure.
• Arranging finance and other formalities to end-up with successful sale. Achievements:
• Awarded “Active Member” during the year 2014-2015.
• Awarded “BEST Client Partner” during the year 2016-2017.
• Awarded “STAR PERFORMER” during the year 2017-2018. Responsibilities Handled:
• Maintained the operation team members in the absence of higher officials.
• Client Escalations.
• Conducted training sessions for New Hires.
• Routinely conducted weekly refresher sessions for the operation supervisors. Strength:
• Self- Motivated.
• Fast Learner.
• Leadership.
• Quick decision making.
• Ability to work under pressure.
• Positive interactor.
Personal Details:
Date of birth : 13-04-1989
Gender : Male
Nationality : Indian
Languages Known : English & Tamil.
Declaration
In the view of above, I request to give an opportunity to serve your esteemed organization in the capacity mentioned above for which the act of kindness, I shall be very thankful to you. Yours Truly,
Subanesh.S