Legal Assistant Manager
Resume:
Frederic Navle
******@*****.***
OBJECTIVE:
To benefit an organization that seeks a skilled worker to contribute my well-developed communication skills, which demonstrate through extensive customer service. My background includes case management and intake, answering multi-line phones, preparing reports and positive interaction with individuals at all levels
EXPERIENCE:
December 2018-Present CEDA Chicago IL
Helpdesk Call Center
Answer phones, help intake workers with questions pertaining to clients
Speak with clients about status of applications
Technical Support
Use team building skills when interacting with other employees
Trained new employees for helpdesk
Helped with offsite training
Created troubleshooting procedures Create power point documents
September 2016-December 2018 Elite Staffing/ CEDA Chicago IL
Helpdesk Call Center
Answer phones, help intake workers with questions pertaining to clients
Speak with clients about status of applications
Technical Support
Use team building skills when interacting with other employees
Trained new employees for helpdesk
Helped with offsite training
Created troubleshooting procedures Create power point documents
September 2017 – December 2017 Lutheran Social Services Chicago IL
Case Aide Manager
Responsible for wellness checks and ensuring clients safety
Administered medications and logging medical information in carelogics
Chaired 12 Steps meeting on Sunday
Entered clients fees into carelogics
Conduct clients interviews over the phone
July 2009 - June 2016 Fitzgerald Law Firm Chicago IL
Legal Assistant/ Expediter
Responsible for maintaining lawyers' calendar for appointments and court appearances
Filing and light office duties
Communicates with City of Chicago employees concerning business licensing issue
Professional Skills: Forklift Operation, clerical Filing, Floor Maintenance, Janitorial
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