CURRICULAM VITAE

YOGESH.G

E-mail: adc4eq@r.postjobfree.com

Mobile: 994-***-****

OBJECTIVE:

To seek challenging career in professional organization which provides a new horizons and excellent working environments where potential can be actually optimized.

CAREER SYNOPSIS:

Having 2.6 years of experience in IT Service Management as a System Administration.

Having broad understanding of Servers, Networks, Desktops and Laptops

EXPERIENCE:

Worked as System Engineer from 2017 August to 2018 December in Offshore at Redsun SoftTech Pvt Ltd (Contract Roles of NOVA Solution Pvt. Ltd.) - Chennai.

Worked as System Engineer from 2019 February to 2020 March in Offshore at Tech Mahindra (Contract Roles of Future Soft Solution Pvt. Ltd.) -Chennai.

SYSTEM ADMINISTRATION SKILLS:

●Rendering remote technical services using SCCM to the clients on BAU issues and specific software / technical issues.

●Installing and configuring Operating Systems like Windows 2003/2008, 2012 Application Software like Active Directory, WDS, DHCP, and IIS services using remote tools.

●Creating User accounts, Configuring User Profiles, Creating local and Domain Controller

●Installing Symantec-Netbackup and configuration with VMware server.

●Installing and configuring operating systems like Windows 7,8,10 for desktops and laptops.

●Installing and configuring network printers and scanners.

●Configuring TCP/IP and LAN, Wi-Fi troubleshoot network connectivity at user end

TECHNICAL SKILLS:

Maintaining and Troubleshooting Wired and Wireless network problems and URL Access issues.

Experience on WDS server implementation.

Windows image capturing for deployment according to project requirement.

Handling user service requests through BMC Remedy Incidents following ITIL procedures.

Handling various emergency and critical issues related to Network and Desktop/Laptop.

Monitored and updated user groups and permissions, using Active Directory

Technical support provided to the end users via remotely using remote tool such as RDP, Dameware, Nexthink, SCCM and Teamviewer.

Monitoring the client systems through Nexthink proactive monitoring tool and resolving the issues precaution.

Backup and Restore the data’s on using DruvaSync server backup tool for most senior level users.

McAfee anti-virus, encryption application installation and troubleshooting.

Outlook configuration and troubleshooting by using the MS outlook 2007, 2010 & 2013 clients.

Providing support for more than 700 desktops/laptops adhering to agreed SLA.

Network Folders Configuration

ACHIEVEMENTS:

●Achieved 100% SLA achievement for 3 months in a ROW for the requests handled by me in one of the largest ODC in Chennai.

●Involved in domain migration and completed successfully.

●Involved ODC movement from site to site and completed successfully.

●Successfully completed installing RHEL 7.0 PXE boot server installation with DHCP for Technical Lab training.

●Audit related incidents avoided by adhering to internal policies.

EDUCATIONAL QUALIFICATION:

2017

BE - ECE

Arunai Engineering College, Tiruvannamalai

63%

2013

HSC

Gandhi Nagar Matriculation Hr. Sec. School, Tiruvannamalai

76.5%

2011

SSLC

Gandhi Nagar Matriculation Hr. Sec. School, Tiruvannamalai

95%

PERSONAL SKILLS

●Communicate Effectively inside and outside the organization

●Quick Learner

●Team Worker

PERSONAL DETAILS:

Date of Birth : 18 January 1996

Father’s Name : Gopal S

Permanent Address : No: 10D/2, 5th Vediyappan koil st

Tiruvannamalai, PIN: 606601

Nationality : Indian

Language Known : Tamil & English

Marital Status : Single

DECLARATION:

I hereby declare that the details furnished above are true to the best of my knowledge and faith

Date:

Place: Tiruvannamalai (YOGESH.G)

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