Jacqueline Gallant

Senior Business Analyst

adc41n@r.postjobfree.com

SKILLS SUMMARY

Jacqueline has over twenty-five years of experience in the Information Technology industry, coupled with a Computer Systems Technology Diploma from Camosun College in Victoria, BC. She possesses excellent analytical and problem-solving skills and works well with all levels of end users. Jacqueline has a strong technical background with experience on several platforms.

EDUCATION

04/2008

08/2008

Data Warehousing, University of Victoria

02/2006

02/2007

ITI - Facilitation

03/2002

03/2005

Member of Project Management Institute

04/2000

04/2000

Oracle - Forms 6.0 and Oracle - Reports 6.0

09/1999

09/1999

Oracle - Performance Tuning 8.0

02/1999

02/1999

Oracle - Data Modeling Designer 2000

02/1998

04/1998

Requirements Gathering; Team Management; Effective Communication

09/1995

12/1997

Information Systems Technology, Diploma, Camosun College

09/1983

04/1985

Masters of Arts, Major: English, University of Alberta

09/1979

04/1983

Bachelor of Arts, Double Major: English / Sociology, University of Alberta

EXPERIENCE

1.Senior Business Analyst – Salus Systems – Mar 2015 to present

Lead Business Analyst responsible for gathering and documenting business processes, business requirements, functional requirements, non-functional requirements, domain model, use cases, and test cases, using Enterprise Architect (EA) for approximately 28 applications for Ministry of Environment and Ministry of Forests. Lead Quality Assurance Analyst for the same applications. Acted as Scrum master on 4 projects as well as Lead BA.

2.Senior Business Analyst – Maximus BC / Digital Experience - June 2016 to Oct 2016

Lead Business Analyst charged with the automation of the Medical Services Plan (MSP) forms, responsible for gathering and documenting business processes, business requirements, functional requirements, non-functional requirements

3.Senior Business Lead – BC Pension Corporation / Online Retirement Project - Oct 2015 to June 2016

Lead Business Analyst charged with the automation of the application for a pension for approximately 500,000 users

Documented business processes, business requirements, functional requirements, non-functional requirements, using Jira and Confluence

Applied LEAN principles using Agile methodology

4.Lead Business Analyst – BC Ministry of Natural Gas Development (MNGD) / Natural Gas Pricing System Modernization Project - Mar 2014 to October 2015

Lead Business Analyst for the modernization of the Natural Gas Pricing System

Documented business processes, business requirements, functional requirements, non-functional requirements, domain model, use cases, test cases, using Enterprise Architect (EA)

Applied LEAN principles using Agile methodology

5.Lead Business Analyst – Medida Project - Dec 2014 to June 2015

Member of a 5 member team charged with the modernization of the medical care programs at clinics throughout Washington, USA

Created business requirements, functional requirements, non-functional requirements, domain model, use cases, test cases

Applied LEAN principles using Agile methodology

6.Senior Business Analyst – Maximus BC (Ministry of Health) – April 2008 to January 2015

Member of a 150 member team charged with the design and implementation of the new Health Services Enrolment COTS application for the Province of BC, a business transformation project.

Created business requirements for both the Medigent Project and the Enrolment Automation projects (3), creating Functional Design Documents with specific reference to the interoperability of the various interfaces (127 in total)

Main focus was the business process analysis and re-engineering of existing batch processes, interfaces and GUI

Created common modules for reusability for the various interface and batch jobs to avoid redundancy

Created and maintained the projects’ Logical Data Models

Lead BA for the design of the conversion of the existing mainframe IMS/DB2 databases to an Oracle database and data warehouse, and Lead BA for the test strategy and test plan for UAT for the conversion processes.

Liaison with Ministry of Health in 3 other initiatives to complete strategic projects, working with over 100 stakeholders at all levels of government

Analysis and Design phases were completed using a combination of research, Application Design sessions, workshops, and stakeholder and Subject Matter Expert (SME) interviews. Lean improvements to existing operational processes was one of the primary areas of improvement identified in the Project Charter.

Currently focused on the Organizational Change Management functions within the MoH, including identifying and documenting ‘Net Changes’ to roles, organizational structures, processes and procedures with Maximus

7.Lead Senior Business Analyst – BC Registry Services – March 2007 to March 2008

Created the Business requirements for Corporate On Line system modernization project, redesigned the Names application used in all the existing systems 16 systems) to eliminate redundant data capture

Lead BA for the test strategy and test plan for UAT for the modernization project.

Completed the analysis phase of the TILMA project (Trade agreement between Canadian provinces) for a period of one year, designed to reduce redundancy of systems between the Canadian provinces in the area of business and trade.

Designed the application to allow for the authentication of the interested parties to conduct their business on-line, across jurisdictional boundaries, in adherence to the stated objectives as defined by both OCIO and BC registries.

Lean improvements to existing operational processes (NAMES was manual, paper-based) was the mandated objective of the project.

Deliverables included RFP documentation, Business Requirements documentation including process diagrams, Use Cases, and architecture diagrams, as well as JAD session preparation and notes, and the Technical System design documentation.

8.Senior Business Analyst/Project Manager – Chief Information Office – January 2007 to March 2008

Created and documented security policy such as Information Security Monitoring Program Framework, Asset Disposal framework, etc. for the Monitoring Branch of the CIO.

Acted as the project coordinator for the Security Information Management Project, the Security Threat Risk Assessment project and various other projects.

9.Project Manager / Senior Business Analyst / Developer - October, 1995 – March 2008

Created all business requirements including functional models, use cases, logical data models, prototypes, data analysis and designed all systems including Lean improvements to existing operational processes to automate the submission of death and birth records to BCVSA

Created Business Requirements, Technical Specifications, and logical data model documentation for the Cross-Linked Information Repositories for the Ministry fo Environment

Created the CAS Corporate Contract Management solution requirements for the GCIO Case Procurement Initiative

For the Corporate Authentication Program, she was responsible for the business requirements, Technical Design Documents, test plans and creation of manual procedures. Used a combination of research, JAD sessions, workshops, and interviews to drive the Analysis and Design phases of the project

Defined and documented business requirements for the ILRR project for the Ministry of Sustainable Resource Management and was responsible for the Quality Assurance of the system deliverables. Provided training and education for software tools and custom developed applications.

Technical Lead for the Responsible for the integration of the Application Programming Interface between the Rockfall database and the Road Inventory and Maintenance System (RIMS) spatial database, for the Ministry of Transportation

Led the analysis, design and development activities for BC Assessment’s new ValueBC Assessment System for Computer Assisted Mass Appraisal, including gathering the requirements for the new ValueBC System, performing fit analysis, and designing screens and modules.

Led the Business Analysis, Design and Development team of the Snow Avalanche and Weather System GIS project, for the Ministry of Transportation

Responsible for the analysis, design, and development for the Bridge Management Information System (BMIS) Phase 3.0, 4.0, 5.0 for the Ministry of Transportation

Developed a system for Vital Statistics that stores and retrieves data to interface with US Federal Statistics Departments for data exchanges for several USA states

The British Columbia Buildings Corporation (BCBC) - ICON Project: enabled end users to construct their annual budgeting and forecasting reports. Jacqui's responsibilities on this project were the same as for the RIMS project above.

Developed many applications for a variety of Clients specializing in Spatial Data applications primarily for the Canadian Armed Forces

Gathered business requirements, created Technical Specifications Documents, developed reports using Oracle Reports, and included training for a nine member development Team, supervising a Java team of six developers, as well as assuring the quality assurance of the product delivery to the client. The QA team under her supervision was comprised of 4 team members

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