Ponce Ramsey
Atlanta, GA 30306
Experienced Unit Secretary and Skilled Administrative Support Professional (ORDER CLERK/RECEPTIONIST/DATA ENTRY CLERK) with more than fifteen years of experience. Employs professionalism and superior communication skills to meet client and company needs. Deeply knowledgeable in the coordination, planning, and support of daily operational and administrative functions in a highly functioning environment. Dedicated and seasoned Community Outreach Specialist with a superior record of successful community service and engagement. Able to maintain a consistently positive and respectful attitude toward all citizens and local and state authority summary
Reach Specialist/Administrative Assistant Aniz Inc
1/11/2019 to Present
Conducted interviews and needs assessments to determine all the needs of clients
Answering phone and entry data information into a computer using SaleForce software
Relay messages to Case Manger’s
Take inventory of supplies to be orders
Copy and scan files documents
Implement outreach campaigns, programs, and special events to provide services to the community. Co facilitates substance abuse group with curriculum and facilitates youth groups at Georgia Parenting Support Network
Atlanta Harm Reduction Coalition Atlanta, GA 11/2015-1/11/2019
Administrative Assistant/Data Entry
Conducted interviews and needs assessments to determine all the needs of clients
Answering phone and entry data information into a computer using SaleForce software
Relay messages to Case Manger’s
Take inventory of supplies to be orders
Copy and scan files documents
Implement outreach campaigns, programs, and special events to provide services to the community. Co facilitate Spiritualitygroups with discussing
Unit Secretary Clerk, Christus St. Patrick Hospital, Lake Charles, LA 10/2009 – 07/2010
Answered all incoming calls, faxes handled all orders to pharmacy
Assembled patient’s charts and made follow up appointment
Called in consultation to different doctors
Entered lab and x-ray orders into the computer and discharge patients out of the system
Receptionist,
2007-05/2008
Public Defenders Office, Lake Charles, LA
Operated telephone business systems equipment, and book out reports
Distributed mail, kept records of attorney’s itinerary, and operated the switchboards
Switchboard Office Clerk, Skid Row Housing Trust, Los Angeles, CA 03/2006 - 07/2007
Interviewed clients for independent living and assembled housing intake packets for
prospective tenant’s including process on tenants
Handled various money transactions and documented resident activities
Monitored phones, faxes, memos and other information associated with the Housing Authority
Data Entry Clerk, SMX Distribution, Santa Fe Spring, CA 01/2005 -12/2006
Monitored and handled numerous daily order transactions
Increased the numbers of orders shipped out to various locations
Network with colleagues and creating a strong team
Customer Order Support Clerk, Fort Gillem Army Base, Forest Park, GA 01/2002 -12/2004
Customer Order Support Clerk
VOLUNTEER EXPERIENCE
Peer Support Grady Behavioral Health, Atlanta, GA 01/2014 - 03/2015
Mentor Peers when going through a crisis
Secretary of a member board
Planned outing for peer and PSR group and fundraising
Transporter Grady Hospital, Atlanta, GA 02/2011 - 04/2015
Transport patients to different areas of the hospital
EDUCATION
Certificate of Business Administration, Pensacola Junior College, Pensacola, Fl
CERTIFICATIONS
01/2012 Alcohol & Drug Training - Group training – peer training - Atlanta, GA
●05/2014 HIV, STI, STD Testing - Ora Quick Technologies - Atlanta, GA
06/2014 HIV, STI, STD Testing - Insti Biolytical Technologies - Atlanta, GA
●04/15/2019 Adult Mentel Health Frist Aid Traning
09\18-19/2019 HIV, STI, Testing Fulton County Board of Health- Atlanta, GA
PROFESSIONAL EXPERIENCE
Out Reach Specialist/Administrative Assistant Aniz Inc
1/11/2019 to Present
Conducted interviews and needs assessments to determine all the needs of clients
Answering phone and entry data information into a computer using SaleForce software
Relay messages to Case Manger’s
Take inventory of supplies to be orders
Copy and scan files documents
Implement outreach campaigns, programs, and special events to provide services to the community. Co facilitates substance abuse group with curriculum and facilitates youth groups at Georgia Parenting Support Network
Atlanta Harm Reduction Coalition Atlanta, GA 11/2015-1/11/2019
Administrative Assistant/Data Entry
Conducted interviews and needs assessments to determine all the needs of clients
Answering phone and entry data information into a computer using SaleForce software
Relay messages to Case Manger’s
Take inventory of supplies to be orders
Copy and scan files documents
Implement outreach campaigns, programs, and special events to provide services to the community. Co facilitate Spiritualitygroups with discussing
Unit Secretary Clerk, Christus St. Patrick Hospital, Lake Charles, LA 10/2009 – 07/2010
Answered all incoming calls, faxes handled all orders to pharmacy
Assembled patient’s charts and made follow up appointment
Called in consultation to different doctors
Entered lab and x-ray orders into the computer and discharge patients out of the system
Receptionist,
2007-05/2008
Public Defenders Office, Lake Charles, LA Answering phone files and sand documents
Keep a daily itinerary . Bookout report.
Answered all incoming calls, faxes handled all orders to pharmacy
Assembled patient’s charts and made follow up appointment
Called in consultation to different doctors
Entered lab and x-ray orders into the computer and discharge patients out of the system
Switchboard Office Clerk, Skid Row Housing Trust, Los Angeles, CA 03/2006 - 07/2007
Interviewed clients for independent living and assembled housing intake packets for
prospective tenant’s including process on tenants
Handled various money transactions and documented resident activities
Monitored phones, faxes, memos and other information associated with the Housing Authority
Data Entry Clerk, SMX Distribution, Santa Fe Spring, CA 01/2005 -12/2006
Monitored and handled numerous daily order transactions
Increased the numbers of orders shipped out to various locations
Network with colleagues and creating a strong team
Customer Order Support Clerk, Fort Gillem Army Base, Forest Park, GA 01/2002 -12/2004
Customer Order Support Clerk
VOLUNTEER EXPERIENCE
Peer Support Grady Behavioral Health, Atlanta, GA 01/2014 - 03/2015
Mentor Peers when going through a crisis
Secretary of a member board
Planned outing for peer and PSR group and fundraising
Transporter Grady Hospital, Atlanta, GA 02/2011 - 04/2015
Transport patients to different areas of the hospital
EDUCATION
Certificate of Business Administration, Pensacola Junior College, Pensacola, Fl
CERTIFICATIONS
01/2012 Alcohol & Drug Training - Group training – peer training - Atlanta, GA
●05/2014 HIV, STI, STD Testing - Ora Quick Technologies - Atlanta, GA
06/2014 HIV, STI, STD Testing - Insti Biolytical Technologies - Atlanta, GA
●04/15/2019 Adult Mentel Health Frist Aid Traning
09\18-19/2019 HIV, STI, Testing Fulton County Board of Health- Atlanta, GA