Manager Customer Service

Mike Yost

**** ********* ****

Castle Rock Co. **109

Mikeyost171@gmail.

214-***-****

CONSTRUCTION MANAGEMENT PROFESSIONAL

Systematic problem solver with a demonstrated history of major achievements in production and customer service with 34 years of construction management experience. Highly organized, personally diverse, with polished customer service skills are evidenced by the ability to interact with individuals at all levels. ACCOMPLISHMENTS

• 2016 -17-18 Burgess Construction Home run Award.

• 2013 – 2014 Best Production. Shaddock Homes.

• 2011 – 2012 Best Production Best Customer Service. Shaddock Homes

• 2007 McSam Award for best community manager

• 2006 Star Award for Construction manager of the year.

• 2005 Star Award finalist Construction manager of the year

• 2000, 2001,2002, 2005, Sotherby Homes Top Production Award. WORK HISTORY

Builder Salcedo Homes. August 2019 – present.

• Manage ground up construction of multiple $600,000 and up homes in multiple neighborhoods.

• Design, budget, and construction management responsibilities while interacting with homeowners on a daily basis.

• Hire and manage new trade partners and subcontractors. Builder Shaddock Homes. July 2010 – August 2019

• Manage ground up construction of multiple $650,000 and up homes.

• Production leader while keeping 100% customer satisfaction.

• Managed construction in multiple neighborhoods.

• Consistent < 2% variance.

Superintendent Tegrity Contractors. 05/09 – 07/10

• Managed all phases of two $100,000,000 commercial projects.

• All projects finished on time and budget.

Area Manager / Builder Sotherby homes. 05/99 – 12/08

• Managed all phases of construction and personnel in 9 communities.

• Production leader setting new company standards for quality.

• Developed new quality and production measures.

SKILLS / QALIFICATIONS

• Proficient in Word and Excel

• Certified in Build Pro and Punch list Manager

• OSHA Certified

EDUCATION

Master of Science…Tarleton State University…g.p.a. 3.97 1983 Bachelor of Science…Tarleton State University…g.p.a. 3.00 1980

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