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ITSM consultant / network and virtualization engineer

Location:
Casablanca, Grand Casablanca, Morocco
Posted:
May 06, 2020

Contact this candidate

Resume:

:+212-*-**-**-**-**

: adc3vg@r.postjobfree.com

: https://www.linkedin.com/in/fouad-elmounzil/

Virtualization_Network Engineer - EAM_ITSM

Senior Consultant

** ***** ***********

Fouad EL MOUNZIL

FUNCTIONAL SKILLS

Team Management

EAM/ITSM Functional and technical expertise

Gathering, analysis and configuration of customer needs

Inergation, project support and development of test scenarios

Application servers Upgrade and patch

Technical outsourcing expertise

TECHNICAL SKILLS

Systems: Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012, Windows Server 2016, Linux

Cloud: AWS, Office 365, CTERA Cloud, Symantec Endpoint Protection, Symantec Hosted Web Security, Ikoula Hosted Ecxhange 2010, Google Apps Entreprise Backup&Storage: CTERA, Veeam Backup, Backup Exec 2010, Microsoft Data Protection Manager 2012,ArcServ, NAS Iomega, NASSynology, Robot de sauvegarde Virtualization: VMware vSphereESXi, Hyper-V

Clustering: ClusterESXi

Network: Alcatel Switch Routeur, Palo-Alto

Data base: Amazon RDS, SQL serveur, DB2, Oracle

ITSM: ServiceNow,IBM Maximo, HP service manager 7&9, Monitoring: WhatsUp Gold, Centreon, Dell KACE,

Scripting: PowerShell

EDUCATION

2005– Network Administration Engineer

HIGH TECH, Ecole Supérieure d'Ingénierie Informatique, Réseaux et Télécoms « Rabat » 1999– Scientific Baccalaureate

« Temara »

CERTIFICATION

• Scrum Master (Encours)

• ServiceNow (Encours)

• IITIL V2/V3 Foundation

• Maximo EAM / ITAM

LANGUAGE

French / English / German

PROFESSIONNEL EXPERIENCES

July 2019- February – EAM-ITSM CONSULTANT / MAXIMO INTEGRATOR Enterprise : Vaganet

Customers : Air Liquid

Context : ITSM Installation, integration and settings Duration : 7 months

• AWS / Linux platform Installation: Maximo 7.6 & websphere 8.5 / 9.0

• Upgrade Maximo Asset Manager to 7.6.1

• IBM MAXIMO 7.6 solution Integration

• Data preparation and loading (MXLoader / MIF)

• Active Directory users Synchronization with maximo through VMMSYNC / LDAPSYNC

• Maximo profiles Configuration

• Maximo Configuration and customization: security groups, views, Workflows, work centers, classifications, database configuration, etc.

• Test sheets and training manuals writing

• Study of customer needs and provide training

• Manage incidents, upgrade servers and deploy fix patches Juin 2015-September 2019 – AFPA - IT network and system Engineer Enterprise : ECONOCOM

Customer : AFPA,

Context : IT services Outsourcing

Duration : 4 years

• Routers / switches Configuration, update and network loops management

• Backup automation of more than 5000 switches

• VMware vsphere 6.0 architecture administration

• VCenter & ESXi Installation and configuration

• VSphere Storage configuration (VSAN, ISCSI, NFS)

• Configuration of High Availability (HA), DRS, SDRS, VMotion, SVMotion, FT

• VCenter 5.5 to 6.0 Migration

• ESXI 5.5 to 6.0 Migration

Juily 2013-Juin 2015–ENGIE - Systems Administrator - Multi clients IT Manager Enterprise : ECONOCOM

Customer : ODG, BCS, SOFIDY, LADRESSE LORI,

Contexte : IT services Outsourcing

Duration : 2 years

• Major incidents Management and Reporting / steering committee leading

• Supervision of project teams

• Backup / Restore of workstations / servers from the CTERA Cloud

• Management of virtual machines

• Cloud messaging: IkoulaHosted Exchange 2010, Google Apps Entreprise, Outlook 2013

• Workstation security: Symantec Hosted Web Security

• Administration and operational maintenance of backup platforms: Backup Exec 2010, Netvault, ArcServ.

• Management of backups & Restores

• Administration and incident management of Synology NAS & Iomaga NAS. September 2008-Juin 2013–ITSM/EAM Technical and functional consultant Enterprise : CBI

Customer : ONEP, MARSA MAROC, ADDOHA IMMO

Context : ITSM Installation, integration and settings Duration : 5 years

• Installation, configuration and administration of IBM TIVOLI platforms:

• IBM Smart Cloud Control Desk, MAXIMO, TSRM, (Tivoli Service Request Manager), TAMIT (Tivoli Asset Management for IT), IBM Websphere Application Server, TADDM (IBM Tivoli Application Dependency Discovery Manager)

• Project team management

• Mapping between different databases for assets recovery

• VMs demo Creation grouping the different products

• Maximo Configuration and customization: security groups, views, Workflows, start-up centers, classifications, database configuration, ...

• Active Directory users Synchronization with maximo through VMMSYNC / LDAPSYNC

• Test sheets and training manuals writing

• Study of customer needs and provide training

• Manage incidents, upgrade servers and deploy fix patches May 2006-August 2008–Process and Organisation Consultant Enterprise : Archos-conseil

Customer : COSUMAR, BIMO,

Context : Gathering data and extranet implementation Duration : 2 years

• Implementation of MOVEX :

o Entering parameters

o Procedures and and operating modes writing and implementation of the repositories under ISIMAN..

• Contribution to the development of COGNOS decision tools: o Creating reports using STUDIO REPORT

o Documentation of sheets indicators in COGNOS EP

September 2005-April 2006– Network administrator

Enterprise : S.C Ingénierie

Context : Network administration

Duration : 8 months

• Supervision of computers and machines

• Establishment and administration of LAN network



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