EXECUTIVE ASSISTANT
Resume:
ADEBAYO OLUWASOLA. N
*******.*********@*****.***
CAREER SUMMARY
Am a graduate caliber human resource Assistant who has extensive knowledge of recruitment, selection, placement and administration process. Am confident individual in building effective relationship at all level of organization. Possessing enthusiasm, drive and positive attitude in problem solving, decision making, and influencing people to achieve a reasonable result as well as adequate knowledge of customer service.
I am a dedicated, detailed-oriented and great team player in maintaining company policies and procedures and committed to high work ethics, personal and group contribution to the attainment of strategic goals and objectives.
OBJECTIVE
To contribute to the effectiveness and efficiency of organization aims and objective to the best of my knowledge as well as integrating spirit team.
WORK HISTORY
SIEMAN COMMUNICATION VENTURES LAGOS NIG
HR ASSITANT. March. 2018 – Dec 2019
RESPONSIBILITIE
Assisting with day to day operations of the HR Admin department.
Act as a point of contact for all general HR enquires, administration and correspondence.
Ensuring all paper work received is scanned and stored both electronically and on the employees paper file.
Providing clerical and administration support to Human Resource executive.
Prioritizing and managing own workload without supervision.
Handling staff enquires on a daily basis.
Ensuring that all company HR process and procedures are properly followed.
Manage information inflow in a timely and a accurate manner.
Manage executive calendars and set up meetings.
Make travel and accommodations arrangement.
ACCOMPLISHMENT
Built strong partnership with the executive staff to ensure that managers and employees worked collaborate to achieve business goals.
Implemented programs that drove high productivity and job satisfaction.
Provided executive coaching to Managing Director to identify leaders and structure the department to improve organization effectiveness.
DATA PRO NIG LTD
CLIENT RELATION OFFICER April. 2015 – Feb 2018
RESPONSIBILITIES
Examining new opportunities in current and potential markets.
Developing new strategies to improve client satisfactions.
Maintaining existing client and generate new client to achieve revenue goal.
Working with other managers to create long-term company strategy.
Solving customer needs and concerns through product innovations.
Building positive and productive relationship with client for business growth.
Ensure client request are handled timely accurately.
ACCOPLISHMENT
Designed comprehensive questionnaire for our client to enable them to get adequate information about their customers.
Advised our client on the usefulness of modern day internet tracking systems to enable to know exact address of their customers.
Addressed lingering issues that satisfied both employers and clients.
Worked closely with sales and other department to update all customers’ services policies that make them more effective.
SKILLS AND COMPETENCY
Proficiency in Microsoft Office Suite
Extensive previous administration experience of working in HR department.
Stress tolerance and high degree of self-motivation and ambition
Proficient in cross-cultural communication and team work
Excellent communication skills – verbal and written
Excellent organizational and Administrative skills with attention to detail and accuracy.
Knowledge of customer relationship management (CRM) practice and leadership skills.
EDUCATION
UNIVERSITY OF LAGOS, YABA, LAGOS
MSc. Employment and Labor Study 2015
UNIVERSITY OF LAGOS, YABA, LAGOS
BSc. Industrial Relations and Personnel Management (Second Class Upper Division) 2010
FEDERAL POLYTECHNIC ILARO
ND Business Administration 2005
ITORI COMPRHRNSIVE HIGH SCHOOL
Senior Secondary School Certificate 2001
PROFESSIONAL TRAINING
Nigerian Institute of Management (NIM) Chartered.
Institute of Customer Relationship Management (ICRM).
PERSONAL INFORMATION
Gender: Male
DOB: 26 July 1984
Nationality: Nigeria
Language: English Fluent
Visa Status: Visit visa
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