Customer Service Food
Resume:
MARY GRACE M. REODIQUE
* ***** ****, ********, ******** City
*******************@*****.***
OBJECTIVE: To obtain a challenging career opportunity as a Food Server in a Hotel where I can apply my academic background and enable to make a positive contribution.
EDUCATION
Food and Beverage Services
Magsaysay Center for Hospitality and Culinary Arts, Mandaluyong
August 2019 to Present
College Graduate, BS in Industrial Education
Bicol University, Legazpi, Albay
June 2011- April 2015
WORK EXPERIENCE
United Airline Customer service and Chat Support, IGT Solutions, McKinley, Taguig
July 2016 to September 2019
-Ticketing and booking reservation through phone and chat.
-Provided customer service, care and compensation for disrupted passenger.
-Accomplished multi-tasking work by assisting three to four customer at the same time.
Order Entry, Sutherland Global Services, Legazpi City
November 2015- May 2016
-Taking flower orders through phone calls.
-Answer question about prices and shipping.
-Processing special request and website support.
Philippine Statistic Authority, Legazpi City
August 2015- September 2015
-Census takers.
-Collect household and demographic information on the assigned areas.
TRAININGS ATTENDED
MIHCA Internal OJT
Illumine Fine Dining Restaurant- Magsaysay Center for Hospitality and Culinary Arts- Mandaluyong
October 2019- December 2019 (300 Hours)
CERTIFICATION
National Certificate II, Food and Beverage Services
SKILLS
Flexible and hard working
Good in dealing with People
Ability to work under pressure
Computer literate
Reliable
PERSONAL DETAILS
Date of Birth: October 5, 1994
Gender: Female
Civil Status: Single
Citizenship: Filipino
Language/s Spoken: English and Filipino
CHARACTER REFERENCE
Engelberto Jose Bernal
Team Leader, IGT Solutions
Aprielle Easter Orozco
Supervisor, IGT Solutions
Rodrigo Ursua
Food and Beverage Instructor, Magsaysay Center for Hospitality and Culinary Arts
**********@*****.***
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