Sales Staff
Resume:
Matthew Friddle
*** ***** ******* ******, ****, TX 78610
adc3hr@r.postjobfree.com
EDUCATION
Texas State University
Major: Education, in progress
Coursework in Interdisciplinary Studies and Sports Science
EXPERIENCE
Omni Barton Creek Resort and Spa Austin, Texas
Canyons Grill F&B Manager 2019 to present
Maintained responsibilities of 19th Hole, Men’s and Women’s Locker Room while managing Canyons Grill.
Successfully managed all departmental scheduling, forecasting, payroll and tip share responsibilities.
Planned with director and leadership team to maximize staff and outlet potential during renovation.
Team lead in setting up new and current employees, creating menu and item prices into Enterprise Management Console (EMC) for several outlets.
Negotiated with outside vendors to help offset costs during major club tournaments and events.
Nominated for Board of Governor’s Award of Excellence for multiple years.
Locker Room Supervisor 2017 to 2019
Committed to supplying the team with the resources they need to ensure Barton Creek reaches its potential as the #1 Country Club in Texas.
Successfully managed all departmental scheduling, forecasting and payroll responsibilities. Planned with management regarding current and future status of club.
Communicated daily goals and objectives with locker room staff. Incorporated team feedback into actionable ideas to improve our outlet.
Provided the opening staff from Member’s Dining recapped information from the previous night’s shift and any relevant notes from chef for daily business operations.
Focused on developing staff to ensure team satisfaction and inspired experiences to facilitate career progress.
Operated cross-functionally during transition by supporting various outlets throughout the property that required assistance or leadership to navigate incremental tasks. Always eager to lend a helping hand.
Server/Member Relations 2007 to 2017
Dedicated to maintaining the Moments of Service guidelines for member and prospective members during service at Barton Creek.
Provided exceptional food and beverage service in 19th Hole, The Rock House, Men’s Lounge, and Tejas Member Dining Room. Supported banquet service, as needed.
Performed inventory tracking and beverage control.
Stocked Men’s Locker Room.
Responsible for ensuring all member environments were inviting and clean.
Certifications: TABC Certification and Texas Food Handlers Permit
Club representative for Omni Barton Creek Resort Ambassador Program
Honest Tea Austin, Texas
Field Marketing Associate 2012 to 2016
Assisted in building Honest Tea brand locally in Austin as well as across the Southeast US.
Responsible for successful identification and execution of promotional events.
Supported retail accounts and helped drive sales to retail partners.
Operations support including management of on-site event logistics and inventory.
Clear Channel Communications Austin, Texas
Marketing Coordinator, 102.3 The River and AM1300 The Zone 2007 - 2009
Assisted Promotions Director in all aspects of promotions including events, web, listener interaction, and sales.
Lead part-time promotions staff (40+ employees) during weekly staff meetings as well as on-site for special events, remotes, and live broadcasts.
Maintained a high-level of organization while working with sales staff.
Engaged staff and created a positive, exciting work environment.
SKILLS
Interpersonal Skills: Friendly, Motivated, Receptive to feedback, Eager to assist in finding solutions to challenges, Responsible, Dependable.
Relevant Computer Skills: Micros Operating System, Microsoft Office Suite, Microsoft and Apple operating systems, Evention software, Remote Managed Services (RMC), Enterprise Management Console (EMC), Oracle, Simphony, On Track, Synergy, Kronos, Birchstreet.
Languages: Beginner Spanish.
Contact this candidate