Office Assistant Customer Service
Resume:
Daniel Rinaldi
Loudon, TN 37774
*******@***.***
EMPLOYMENT HISTORY
*/**** - ******* ******* @ UT Dining
Driver/Warehouse/Inventory Control Knoxville, TN
Receive merchandise for stores
Stock merchandise for stores
Inventory all merchandise for all stores
Select and deliver merchandise to stores on UT campus
9/2019 – 12/2019 Hobby Lobby
Clerk/Seasonal Knoxville, TN
Assesses inventory & maintains quantity of product on sales floor.
Keep a clean and safe shopping environment
Provides quality customer service.
4/2009 – 7/2019 NYS Office of the State Comptroller, NYS and Local Retirement System
Office Assistant 2 (Calculations) Albany, NY
Processes multiple case types with attention to detail within required timeframes.
Works as team player assisting and training others in processing cases.
Executes and processes case specific screens and queries within MEBEL.
Performs and completes difficult and complex calculations to give proper service credit to members and to determine and calculate refunds and arrears.
Responds to members’ and employers’ informational requests accurately and timely.
Researches laws and procedures that affect retirement transfers.
9/2004 – 8/2015 Adams Fairacre Farms
Grocery Clerk Lake Katrine, NY
Assesses inventory & maintains quantity of product supply.
Reviews vendor invoices for proper quantity and cost credit.
Provides quality customer service.
2/2006 – 1/2008 & 4/2008 – 4/2009NYS Department of Civil Service, Employee Health Service
Stores Clerk 1 Cohoes, NY
Maintained supply room in a clean, neat & orderly fashion, current inventory & accurate files of purchase requisitions, repair records and temperatures.
Maintained an adequate inventory of supplies by contacting suppliers, originating purchase requests, keeping track of all shipping documents which are sent to the finance unit, and maintaining a master list of inventory levels & warehouse locations.
Verified that all information is correct on billing from outside vendors.
Assisted front desk staff with scanning exams, answering phones & checking in clients.
Responsibilities included preparing all outgoing shipments, distributing all incoming shipments, metering mail, using UPS online for shipments, using computer system to print off & fill orders placed by staff in 23 locations throughout NYS, filing reports and records & making copies as needed.
1/2008 – 4/2008 NYS Department of Civil Service, Employee Health Service
Clerk 2 Cohoes, NY
Printed schedule and pulled charts to prepare for next day’s schedule of clients.
Called prior day’s vendors to confirm clients appeared for scheduled appointment.
HONORS AND AWARDS
May 2000 Attained rank of Eagle Scout
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