Manager Social Media
Resume:
Kasia A. Wheatley
*************@******.***
My goal is to obtain a challenging position with your reputable organization utilizing my education, professional experience and my ability to lead projects successfully to completion. I am seeking to contribute and exceed all desired goals and simultaneously provide excellent service for clients and business partners to increase business and clientele.
ABRA licensed
Ben’s Next Door-Bartender
January 2019-January 2020
Provide guest with exceptional service to ensure guest return.
Ensure quality training for new hires
Properly mix cocktails according to recipe
Team player
Open and close bar
Asefu's Palace-Bartender
February 2018-January 2019
Provide guest with exceptional service to ensure guest return.
Open and close bar
Inventory
Piola- Assistant General Manager April 2016-January 2018
Hire, train, supervise all FOH employees
Controlled social media/marketing accounts
Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste.
Monitor compliance with safety, sanitation, and food preparatbation standards.
Develop and revise Front of House procedures to optimize teamwork
Ensure quality orientation and training for new hires
Completion of daily administrative paperwork-payroll, inventory, daily sales
Ensure quality customer service is provided to patrons
Consistently search for opportunities to increase restaurant sales
Initiate fundraising opportunities that will benefit both business and local community
Respond quickly and diffuse guest complaints
Firestation 1-General Manager June 2015-April 2016
Hire, train, supervise, and schedule kitchen and service staff.
Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste.
Coordinate with Executive Chef to plan special menu items.
Monitor compliance with safety, sanitation, and food preparation.
Develop and revise Front of House procedures to optimize workflow.
Interviews for new hires
Ensure quality orientation and training for new hires
Ensure continued education for junior level management.
Completion of daily administrative paperwork
Ensure quality customer service is provided to patrons
Consistently search for opportunities to increase restaurant sales
Respond quickly and diffuse guest complaints
Bartender - Redrocks Neapolitan Pizzeria. December 2014-April 2015
Provide customer service to maintain customer satisfaction.
Have the ability to provide quick drinks and bar patrons, even under stressful environment.
While maintaining high level of professionalism, establishing good business relationships with patrons.
Knowledge of a variety of drink recipes.
Ability to delegate and manage staff.
Detail oriented
Identifies and resolves problems in a timely manner
Maintains a clean and efficient bar.
Initially hired as server, then bartender and closing manager
Bar Manager-SOL Mexican Cantina January 2015-August 2015
Helped formulate and design cocktail menu
Re-evaluating drinks recipes and beverages offered.
Planned and executed bar promotions and events
Balance service with costs to ensure profitability.
Training bar staff
Inspiring bar staff to provide friendly and efficient bar service to establish good relationships with patrons
Reorganized bar and liquor inventory
Bartender
Opening and closing manager for front of house staff
Enforcing good hygiene, health and safety issues.
Project Administrator-Toll Brothers, Inc.March 2013-March 2015
Maintain open communication and provide quality customer service between Project manager/Construction manager, contractors and homebuyers.
Brand new community expected to house 300+ residents
Process invoices on a bi-weekly schedule for payment
Establishing and maintaining the project documentation library.
Process new homeowner contracts
Code and process invoices for payment bi-weekly basis
Ensure all non-contract work has approved work orders
Daily check request
Process new vendors
Ensure supplies are stocked throughout community job site
Personal assistant to Project Manager and 3 Construction Managers
Private Investigator-The Premier Group 2010-Jan 2013
Obtained and analyzed information on suspects, crimes, and disturbances in order to solve cases, to identify criminal activity, and to gather information for court cases
Performed photography and videography to conduct surveillance
Conduct private investigations
Drafted reports and case summaries to document investigations.
Search computer databases, credit reports, public records, tax and legal filings, and other resources in order to locate persons or to compile information for investigations
Education
Mt. Hebron High School High School Diploma - 1997
University of Phoenix/Axia College Associates in Business Management
University of Maryland University Business Administration
ABRA-DC Manager Alcohol License
ScheduleFly
Hotschedules
Homebase
Upserve
Onyx
Breadcrumb
Micros
Aloha
POS Touch
Typing Skills - 65\WPM, Microsoft Word, Excel and Powerpoint
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