Machine Operator Customer Service
Resume:
Name: James Ryan Y. Fernandez
Email: *****************@******.***
Cellphone: 099********
Address: 123C Salvador St. Labangon Cebu City Cebu 6000
Objectives:
To bring experience to increase profitability, develop existing customer service, and create dynamic team for optimum performance.
Aiming to fully utilize training while making a significant contribution to the company.
Utilize all skills acquired from previous work experiences.
Develop existing Japanese work culture and ethics.
Work Ethics:
Highly motivated, humane, extensive customer service, time disciplined, competent. Extremely willing to spare extra mile to go beyond numbers. Works with dedication and determination, easily adaptable to new technology with minimal training, can function well in pressure, and client centric.
Skills:
Excellent communication and negotiation skills
Multilingual( Japanese, English, Tagalog, Cebuano dialect)
Japanese language proficient in both oral and written( Hiragana, Katakana, Kanji up to N2 business level)
Market Knowledge
Microsoft excel proficient
Microsoft SQL server proficient
Japanese system tester
Japanese news translator (Japanese-English Vise Versa)
Education:
Primary: Ibaraki Shiritsu Shoei Elementary School
Secondary: Ibaraki Shiritsu Ohda Junior High School
Tertiary : Osaka Furitsu Ibaraki Koka Senior High School
Full Time Employment History:
Cognizant Technologies Ph. September 2019 up to present Health consultant/ Customer Service Rep Billing department
Meiko Kasei Kabushiki Gaisha 2011-2013 Machine Operator
Ichikawa Kogyo Kabushiki Gaisha 2013-2015 Installation Worker
DAIHATSU MOTOR CO LTD. 2015-2016 Car Quality Check
TOYOTA Motors 2016-2018 Lexus Car Quality Check
Windsgate Phils Software Dev’t Inc. 2018-2019 Japanese Data Encoder/Translator/Interpreter/ Instructor/ System Tester/ HR Assistant.
Webike Philippines April 2019-Present Japanese Magazine Translator
Character Reference:
Christi Yves Magana -Synchrony Financial(094********)
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