Manager Project

TERRY EGGERT SCOTT TOWNSHIP, PA ***** 570-***-**** ********@*******.***

IT Professional

~ Developing, implementing, leading, and supporting IT processes and projects ~

Innovative, results-focused, and energetic Information Technology Leader with 15+ years of diverse experience leading IT projects, teams, and priorities in fast-paced business environments. Proven track record of collaborating across all organizational, vendor, and client levels to address and advance key project and change strategies. Seasoned in building, developing, and leading high-performing IT teams. Hands-on team leader and influencer with excellent communication, critical thinking, negotiation, multi-tasking, and problem-solving skills. Areas of expertise include:

Lean and Six Sigma Methodologies Project Management IT Budget Management Business Analysis Team Leadership & Mentoring

Process Development & Improvement Strategic Planning Change Management Lean Manufacturing

Client & Vendor Relations Resource Management IT Operations Management Operational Efficiency Diversity

CAREER SUCCESS

Endless mountains health system, Montrose, PA September 2019 – April 2020

IT Project Manager

Lead IT projects from initiation through closure with specific focus on change control and HIPPA regulations. Worked with users to determine the best technical solutions for their business needs.

LACKAWANNA COLLEGE, Scranton, PA June 2017 – 2019

Systems & Network Administrator

Provided project management and Level 2 support in a University environment. Managed critical information systems and network methods, security, and best practices that enabled smooth business operations across the college footprint.

Directed a large-scale network infrastructure refresh project.

Supported Business and Academic Cloud System Upgrades

ARTSQUEST, Bethlehem, PA March 2017 – JUNE 2017

IT Manager

Led IT efforts to support company initiatives and cultural events. Administered IT resources, including configuring point of sale systems and related setups, handheld scanner operations, and specialized wireless network access.

Led technology event driven projects

Deployed change management strategies to continuously improve point of sale configurations.

Cultivated and grew positive relationships with department managers across the company to advance IT strategy.

Mentored help desk personnel and empowered them to deliver superior IT customer service.

SIMONA-AMERICA, Archbald, PA 2012 – 2016

IT Support Manager / Lean Project Manager

Developed, deployed, and continuously improved all IT and manufacturing methodologies and strategies that supported essential organizational functions. Managed a broad range projects by effectively coordinating manufacturing, technical and information systems across the organization. Supported 100+ staff across business functions.

Recruited by leadership to serve as Project Manager for a Six Sigma Lean manufacturing initiatives across the division.

Successfully integrated additional Lean methodologies into production lines.

Held responsibility for all IT operations on the domestic side of an international corporate merger.

Spearheaded the strategic planning and execution of a technical spinoff of a division and all related independent network and email systems.

KOEHLER-BRIGHT STAR, Hanover Township, PA 2000 – 2008

Manager of Information Systems

Directed a host of technical initiatives for a leading safety equipment manufacturer, including all network support, operations, budgeting, project management, and telecommunications support efforts. Provided subject matter expertise and special project support across all strategic development, technology planning, change management, and system upgrade efforts. Led, developed, and coached a team of six IT staff.

Recognized for substantially increasing an ERP system uptime from 75% to 100% as a result of leading the company through a seamless system upgrade with zero disruption to business and managing a $50K project budget.

Developed and implemented a successful upgrade of MS Exchange mail system hardware and software.

Continued…

ADDITIONAL CAREER EXPERIENCE

CALVERT Laboratory, Scott Township, PA 1997 – 2000

Manager of Information Technology

Directed the daily operations of a $10M firm, including providing end-to-end strategic planning management for divisional MIS functions, directly overseeing a $50K IT budget, and leading a team of three technical and software support personnel.

Recognized for successfully bringing all company systems into Y2K compliance.

Oversaw the upgrade of a major statistical package and its various upgrade and validation functions.

Additional Career Experience as Technology Instructor with New Horizons Learning Center (2011 – 2012)

EDUCATION AND CERTIFICATIONS

Certified Project Management Professional (PMP) Project Management Institute (PMI)

Master of Business Administration in Finance University of Scranton, Scranton, PA

Bachelor of Science in Computer Science & Psychology University of Pittsburgh, Pittsburgh, PA

Certificate in Advanced Strategic Project Management Villanova University, Philadelphia, PA

Certificate in Project Management Villanova University, Philadelphia, PA

Lean Six Sigma Green Belt Certificate Villanova University, Philadelphia, PA

Microsoft Certified Systems Engineer Microsoft

COMMUNITY ENGAGEMENT

Active Volunteer Forever Sammi Foundation

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