Customer Service Representative/ Cashier / Teller
Resume:
June M. Abel
ADDRESS
*** ***** ******** ** ****** 1,
Dubai UAE
CONTACT NUMBER
**********@*****.***
OBJECTIVE
To secure a career opportunity that
can fully utilized my skills and
experience and significantly
contribute to the success of the
company.
PERSONAL INFORMATION
Age: 26
Birthday: June 27, 1993
Gender: Male
Nationality: Filipino
Civil Status: Single
Language: English and Filipino
EXPERIENCE
Bank of the Philippine Island
Position: Customer Service Representative/New Accounts January 2018 – February 2020
Ensuring adherence to proper account opening procedures consistent with KYC/AMLA/MLPP policies and other regulatory requirements.
Performing custodianship functions to Main Vault/Cash Safe
Monitors all upcoming peso and dollar time deposit maturities
Process auxiliary transactions such as purchase/sale of foreign exchange, sale of MC/DD and telegraphic transfer.
Processes request for lost and ATM replacements.
Updates customer’s contact information and account amendments.
Prepares accounting entries for end of day balancing of transactions.
Transacting clients who have queries or interested in other bank products.
Position: Customer Service Associate/Bank Teller
May 2014 – December 2017
Responsible on accurate processing of over the counter financial transaction within standard turnaround time and efficient customer service.
Conducts surprise counts of Cash in Vault, ATMs and Accountable Forms.
Verifies authenticity of all notes received and reviewing of all check transactions.
Ensures all transaction media are scanned and complete
Secures Officer’s approval for transactions beyond teller’s processing limit.
Attends to client’s inquiries and request
Performs other functions that may be assigned from time to time. Land Bank of the Philippines
On the Job Training – April 2013 to May 2013
Provide assistance to clients in filling up forms
Photo copying and printing of bank forms and reports
Counter checking of over-the-counter processed checks
Assumes other duties and responsibilities that may be assigned from time to time
2
SKILLS
Excellent customer service
Good in multi-tasking
Can work under pressure
Computer literate
(Microsoft Word,
Powerpoint, Excel)
Good oral and written
communication skills
Excellent cross selling skills
High Level of Integrity
Reference available upon request.
EDUCATION
Tertiary: Bachelor Degree in Banking and Finance
School Year 2010 – 2014
Polytechnic University of the Philippines
Awards Received: Certificate of Merit as Top 10 Dean’s Lister 2nd Semester School Year 2010 – 2011
Certificate of Merit as Academic Excellence Awardee 1st Semester School Year 2012 – 2013
Secondary: Good Shepherd Academy
School Year: 2005 – 2009
TRAININGS ATTENDED
Money Laundering and Terrorism Financing Prevention Program December 15, 2019 – BPI St. Ignatius Branch
Financial Consumer Protection Program
December 14,2019 – BPI St. Ignatius Branch
Mutual Fund Certification Program
August 18, 2018 – BPI Loyola Katipunan Branch
Unit Investment Trust Fund Certification Program
May 20, 2017 - BPI Loyola Katipunan Branch
Third Currency Certification and Counterfeit Detection July 9,2016 – BPI Cainta Junction Branch
Signature Verification and Know your Customer Program May 18, 2014 – BPI Head Office
Information Security Awareness Program
May 17, 2014 – BPI Head Office
I hereby acknowledge that the above information is true and correct. June M. Abel
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