SNEHA MEHTA
PROFILE
Over **+ years of IT experience, primarily
into Solution Delivery Management, Program
Management, Practice Management,
Technology Leadership, Software Testing/QA
Projects and associated services.
Experience with Fortune 5/10/500
companies and leading outsourcing
organizations in multifarious domains and
technologies
CONTACT
PHONE:
EMAIL:
**************@*****.***
SKILLS
Project Management
Agile Methodology
MS Office
Product Management
Vendor Management
Requirement Analysis
SDLC
Business Analysis
Consulting
IT Service Management
EDUCATION
Master’s in computer applications from Uttar Pradesh Technical University Bachelor of Science from H N B Garhwal University, Uttaranchal Master’s Programmer in Information Technology from Symbiosis Center for Information Technology (SCIT), Pune
WORK EXPERIENCE
Red Moki, Noida [Program Manager/Scrum Master]
July 2019–Till date
o Facilitate scrum meetings, team collaboration and drive productivity o Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
o Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
o Facilitating getting the work done without coercion, assigning, or dictating the work
o Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog
o Help the team to achieve their sprint goals and product increment objectives
o Coach teams for continuous advancement by driving process improvement to achieve increasing levels of maturity
o Foster a trusting and psychologically safe culture with a focus on problem solving and promote a "learn by doing" behavior
o Inspire individuals and teams to deliver key results, demonstrating the passion for business outcomes and encouraging the attitude that anything is possible
o Understand the strategic direction set by senior management and align Scrum practices as it relates to team goals and business outcomes CERTIFICATION
Certified System Administrator
ServiceNow
Six Sigma Green Belt
CSM®
SAFe 5.0
PMI- ACP (In progress)
o Develop collaborative relationships within the broader organization in support of removing impediments or assisting team members in doing so o Assist with internal and external communication, applying the principle of making work visible, improving transparency and radiating information o End to end delivery management of enterprise solutions by leveraging on the platform capabilities of SERVICE NOW
o Define project scope and deliverables that support business goals in collaboration with executive management
o Resource utilization and conflict resolution
In- Morphis, Noida [Project Manager/Scrum Master]
Jan-2018-July 2019
R-1 Communication [Product Owner]
May-2017-Jan 2018
Jubliant Foodworks, Noida [Deputy Manager-IT]
Jan 2014 – May 2017
SDG Corporation, Noida [Senior Business Analyst]
Oct 2010 -Jan 2014
Mercer Consulting, Gurgaon [Process Developer]
Jan 2010 -Oct 2010
CORE COMPETENCIES
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving critical issues PERSONAL DOSSIER
Address: Mahagun Mywoods, Flat
No. 22008
Durian, Tower 18
Sector 16C, Greater Noida West
201306