SAHANA . H
Mobile : +91-999*******
Email : ********.****@*****.***
OBJECTIVE:
As a professional I believe in intellectually stimulating work process, to excel and succeed through smart work, thus enhancing value addition to my job, the organization and myself. Have the ability to work independently as well as good team contributor on group projects.
PROFESSIONAL SUMMARY
3.3 Years of experience as Oracle PL/SQL Developer.
Strong Experience include SQL,PLSQL.
Experience in 24/7 Production Support.
Work Experience in Banking Domain.
Excellent relationship with the clients,timely commitment,well trained on payment concepts and Banking operations.
Experienced in developing batch programs by using PLSQL and in using SQL*Loader for loading data from flat files into Oracle tables.
Good experience in L1 Production Support.
Involved in fixing Production issues.
Knowledge in UNIX Commands
Strong communication skills and ability to perform under pressure.
Strong analytical/problem solving skills.
PROFESSIONAL EXPERIENCE:
Worked in TATA CONSULTANCY SERVICES From OCTOBER 2015 to FEBRUARY 2019
EDUCATION QUALIFICATION:
B.com(CA) from St.joseph college of Arts And Science for Women- Hosur
TECHNICAL SKILLS:
Programming Language : Basic in SQL, UNIX, JAVA
Databases : Oracle 10g/11g
Operating System : Windows XP, Windows 07, Windows 08
Tools : SQL DEVELOPER, SQL PLUS,JIRA
PROJECT SUMMARY:
Project Name : Unified payment interface (UPI)
Client : Union Bank of India, United bank of India, Vijaya
Bank, IDFC Bank
Tools & Utility : JIRA
Role : Oracle developer & Production Support Executive
Domain : Banking
Period : Oct 2015 - Feb 2019
PROJECT DESCRIPTION:
UPI is a project of national payment corporation of India, which developed for the purpose of instant fund transfer between bank accounts using mobile handset.Major clients are Union Bank of India, United Bank of India, IDFC Bank, Vijaya Bank
ROLES & RESPONSIBILITIES:
Monitoring all kinds of transactions, and ensuring there is no complications made for payment process.
If production issues (Login issues, Application bugs,connectivity problem) observed while monitoring necessary actions are taken to bring back normal condition.
Strong Unix/Oracle skills and very quick learner.
Analyzing the logs to identify the status of the transaction, to find the exact scenario of declined transactions, and leg where it has declined.
Worked on change management, release management and capacity management.
Proficient, dynamic and result oriented team player with excellent analytical interpersonal skills used to coordinate multi-disciplinary teams and clients and consistently motivated toward success and completion of projects.
Provide support for application build and releases.
Data updates : Bulk data updates for merchant integration with UPI.
Application restart both UPI And M-Pay is done whenever necessary with prior permissions from clients.
Checking memory utilization, Heap memory Utilization, Server space monitoring, Log backup are done regularly on daily basis.
Coordinated with internal team for deploying patches and whenever changes done in production applications like JAVA upgrade, Version upgrade etc.
Provide support out of office hours,during weekends and during major release work for development and customer to help them resolve issues faced
Ensures all work is carried out and documented in accordance with required standards,methods and procedures.
Provided the required data to our clients with priority without any delay.
Raising tickets to respective team depending on the issues faced in applications and servers.
PERSONAL DETAILS:
Name : Sahana
Father Name : Hari .M
Marital Status : Single
Gender : Female
Date of Birth : 01/04/1994
Language Known : English, Tamil, Hindi, Telugu
DECLARATION:
I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: Chennai Sahana.H
DECLARATION