Nilu Prasad
**** ****** ***, ***** ****, CA - *4587, 510-***-****, **********.**@*****.***
SUMMARY Over 7-8 years of experience in IT with focus in Software Testing and Quality Assurance of web and mobile applications. Have excellent data analysis and troubleshooting skills and a strong ability to work independently as well as on a team.
TECHNICAL SKILLS
Expertise in working with various mobile platforms such as Android and iOS.
Extensive working experience in Requirement Analysis, Estimations, Test Strategy, Test Planning, Test Scripting, Test Execution, Test Results Analysis, Defect tracking, Management and Reporting.
Experience in black box testing, regression, functional, performance/load testing web and mobile apps.
Expertise in problem solving and bug tracking reports using tools like Quality Center, JIRA, Buganizer, Version One, and Rally.
Strong knowledge of software development life cycle (SDLC), Agile and Waterfall processes, testing methodologies and techniques.
Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle using a test case management product such as JIRA and Buganizer.
Identify, record and document thoroughly and track bugs.
Performed Integration, System Testing using different devices (Android and iOS phones and tablets)
Testing of the application under different networks and Internet speeds (Bluetooth, 2G, 3G, 4G and Wi-Fi).
Conducted and participated in walkthroughs to discuss issues with the development, design and QA team
Performed functional testing of individual modules of the Application on iOS and Android. Performed browser compatibility and configuration testing.
Have excellent analytical and communication skills and a self-motivated team player and foster collaborative work environment.
Have demonstrated ability to manage multiple projects simultaneously and resolved conflicts to meet all deadlines.
Knowledge and understanding of Python.
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EXPERIENCE
Oct 19 - TextNow Inc. San Francisco, CA Present Mobile (Monetization) test specialist
TextNow provides cellphone and text service to customers via WiFi using the TextNow iOS and Android apps. This service is monetized via ads served to the users using the mobile apps.
QA for the monetization team which generated the entire ad revenue of the company.
Tested the application on various mobile platforms (Android and iOS phones and tablets).
Tested different Ad Units in different screens for the app. (Banner, In stream ads, Outgoing call, Keyboard Medrect, Interstitials, keyboard, Rewarded video.
Tested Integration of the Ad SDKs (Admob, ironSource, Outbrain, Facebook, Applovin, Flurry, UberMedia, Amazon, Fyber, Adx,Tapjoy, SafeDk etc)
Designed, implemented and analyzed A/B tests to optimize the user experience and drive key performance metrics (using Leanplum)
Used Charles proxy, Android studios and Xcode for testing and debugging.
Used Fabric and Firebase for monitoring crashes.
Verified that the tracking events (clicks, impressions, request) for ad units are correctly monitored in Adtracker and mopub for advertising providers.
Collaborated with multiple teams: Engineering, Support, Design, AdOps. Working closely with developers, product owners and team members to identify areas and methods to help drive testing efficiencies and expand test coverage and increase product reliability.
Worked in agile teams using scrum methodology. Participated in daily scrums, testing, code reviews, build release and other weekly meetings.
Used JIRA to track defects/improvements and for project management.
Understanding and basic scripting using python.
Environment: JIRA, Mobile Applications (Native iOS), Android devices, iPhone, iPad, Jenkins, Charles proxy, leanplum, Adtracker, Android Studio, Apple configurator, A/B experiments, github, TestFlight.Asana, Python.
Sep 17 – PG&E (Through Global System Resources) San Francisco, CA
Oct 19 Mobile QA Engineer
The Digital Catalyst organization within PG&E develops iOS applications for their field workers and supervisors so that can work efficiently, smartly and safely.
As a QA Analyst, my role includes understanding the product, creating test plans and test cases and performing unit, functional, adhoc, regression testing of the products. At PG&E I have been involved in testing 4 different iOS
applications.
Solid understanding of Agile Development life cycle and software testing life cycle practices.
Analyzed and reviewed user stories participated in backlog grooming and sprint planning.
Working closely with Product owner/Scrum master as part of development team.
Collaborate with product owner and software developer teams for production release, identification end to end cases to improve quality of the product.
Developed the Test Plan and Test Strategy for the implementation of the mobile applications.
Participated in daily Scrum meetings to discuss status of work done or impediments. Made sure those impediments are removed.
Manual mobile testing using iOS devices (iPhone, iPad) for digital solutions applications.
Performed Positive and Negative testing by inputting valid and invalid data.
Experience in full stack E2E testing of REST API and Database (SAP).
Network and performance testing of all the Digital catalyst mobile applications.
Tested Webservices using Postman and validated REST API request/responses of each webservice connect to mobile applications.
Performed Regression testing to ensure that changes made to software did not introduce any new bugs and also before every release.
Communicate with product owner and field workers gather requirements for UAT, prepared UAT test cases and performed UAT testing of the application.
Involved in Release planning for the application and regression testing on production devices.
Prepared the Test Report which summarizes testing activities and results.
Participated in sprint retrospective sessions to provide feedback on what improvements can be made to make sprint more successful.
Collaborate with cross-team developers and products to increase end -to end test coverage, improve efficiency and effectiveness and promote best practices.
Participated in demos of the final product with involvement of product owner, field workers and supervisors.
Worked on AppDynamics, Splunk, Sumo Logic to understand application performance, monitoring and tracking different functionalities of the app.
Worked on Jenkins to understand and build version for testing.
Work on SAP QM to validate notifications for open/close/progress of the requests.
Environment: JIRA, Mobile Applications (Native iOS), Mobile Devices (iPhone, iPad), Jenkins, Couchbase, Postman, AWS S3, AWS EC2, Splunk, Sumo Logic, AppDynamics, SAP QM.
June 17 – Google (Through eTouch Systems) Mountain View, CA
Aug 17 Mobile Test Engineer
Google's mission is to organize the world's information and make it universally accessible and useful. Google operates 70 offices in more than 40 countries and has developed a comprehensive portfolio of web and mobile products. Worked on the Project Fi which is a wireless service from Google.
Involved in the weekly release cycles of the project.
Formulated manual test cases for testing the mobile and web application.
Testing of the new APK builds on different devices (Nexus 6, Nexus 5X, Nexus 6P, Pixel, Pixel XL and new devices not yet released in the market)
Extensively used ADB commands.
Performed front end testing, functional testing, functional testing, integration testing, regression testing and platform testing.
Used Google internal tools like Test Tracker for test case management and Buganizer for defect tracking
Extracted log files using ADB command line and QXDMP, flashing the devices using Sinology flash station and ADB commands.
Testing of auto-switching of the phones between different mobile networks, and Wi-Fi to makes call clear and fast data transfer.
VoLTE based testing on the Devices.
Testing Hangouts and Bugle for messaging, MMS and data.
Ensured that front end changes are reflected in back end database.
Environment: UNIX, Mac OS X, Linux, and Windows operating systems, Buganizer, Test Tracker
May 15 – Savant San Francisco, CA
Oct 15 Mobile QA Engineer
Savant is a recognized leader in the field of home control and automation. Savant enables customers to control their home and entertainment devices by mobile devices.
Involved in different phases of the Test efforts such as unit testing, functional testing, integration testing, regression testing and user acceptance testing.
Actively participated in enhancement meetings focused at making the application more reliable.
Created traceability matrix between requirements in requirement plan manager and test cases in the test plan.
Formulated manual test cases for the Savant native mobile application.
Performed functionality testing which involved the testing of all core functions of the application.
Updating latest App and Host version environment using Jenkins & Artifactory tool.
Tested the application under different networks and Internet speeds including while on Bluetooth, 2G, 3G, 4G and Wi-Fi.
Used ADB commands to connect and test the mobile apps in android devices.
Tested the application on iPad and iPhone, Apple watch, series of Android device & involved in establishing scope, traceability, and test scenarios.
Used the Agile methodology during the project life cycle and ascertained deliverables on a per sprint basis.
Use JIRA for bug tracking tools to report bugs for iOS and Android application.
Accessibility testing on Visual Accessibility Features (voice over, new rotor setting, Sound effects, math input support) and Motor Accessibility Features.
Follow up with UAT Users on any defect / requirement related issues, identify, classify and add more
information to better track defect.
Creating and shared dashboard and weekly status report with stakeholders.
Environment: UNIX, Mac OS X, Linux, and Windows operating systems, JIRA, UAT, SQL, MS Visio, SQL server, MS Project, Jenkins, Artifactory
Aug 12 – Aurora Algae Hayward, CA
June 15 Senior QA Associate
Aurora Algae is the premier provider of algae-derived solutions for modern human health and nutrition.
Ensured review and approval of documents and records in EDMS (electronic document management system)
Developed test plans, use cases based on business requirements document and system requirement specification.
Develop and/or maintain test harness for GUI.
Conducted functional-level testing including both GUI and back-end tests.
Tested EDMS on both the iOS and Android platform.
Used Android Debugging Bridge(ADB) commands.
Testing Mobile app on iOS 5.0, & iOS 6.0 using iPhone 4, 4s, 5 mobile devices & iPad (2, Mini) tablets, Android 3.0, 4.0, 4.0.1 using Samsung, Motorola tablets.
Involved in all areas of Quality Assurance: processes, test plan and test case creation, bug tracking life cycle and functional testing.
Performed extensive smoke and sanity testing.
Developed integrations tests for end to end testing of the lab systems.
Environment: UNIX, Mac OS X, Linux, and Windows operating systems, JIRA, SQL, MS Project
Feb 12 – Bio Architecture Lab (BAL) Berkeley, CA
June 12 QA Associate
BAL developed technology that transformed seaweeds into a renewable chemical to produce fuels via chemical synthesis or fermentation.
Participated with stakeholders in the review and approval of project-related documentation such as specifications, testing requirements.
Involved in preparing test plan and test cases based on business requirements.
Developed quality assurance processes and implemented standard operating procedures
Documented and tracked the daily defect status and metrics using Quality Center.
Jan 08 – Lawrence Berkeley National Laboratory (JBEI) Emeryville, CA
Dec 10 Senior Research Associate
Conducted research into plant DNA to generate the next generation of biofuels from plants.
Sep 06 – University of California, Berkeley (Keasling Lab) Berkeley, CA
Dec 07 Research Associate
Conducted research on yeast DNA to produce antimalarial drugs.
EDUCATION MS, Aug 2008
San Francisco State University, CA
BS, June 2000
Ranchi University, India