Network/IT Specialist
Resume:
OZAIR MOOLLA
OBJECTIVE
Junior Network/IT Specialist
*****.******@************.***
*** ***** ****, ****, **, Canada
EXPERIENCE
SKILLS SUMMARY
Operating Systems: Windows, Linux, MacOS,
Cisco IOS, Windows Server 2016/2019
Languages: HTML, PHP, C++, Python,
PowerShell scripting, Bash scripting.
Networks: TCP/IP, Cisco CLI, Device
configuration, IP Addressing, Routing, L2/L3
Switching
Software: Wireshark, Office365
EDUCATION
Bachelor of Information Technology (HONS)
University of Ontario Institute of Tech, Oshawa,
Ontario
Major: Networking/IT Security
September 2016 – April 2020
Relevant Courses: Object Oriented Programming, Web & Script Programming, Intro to Networking I & II (CCNA), Advanced Networking I & II (CCNP) Computer Security, Database Systems, Introduction to Penetration Testing, Advanced Networking III (TSHOOT), IT Security Policies and Procedures, Enterprise Network Management, OS Security, IT Forensics
Ontario Secondary School Diploma (OSSD)
Anderson Collegiate and Vocational Institute
September 2014 - June 2016
CERTIFICATIONS
AWS Certified Cloud Practitioner 2020- 2023
Amazon Web Services
Credential ID: EPR5DHNCGM4EQYGC
Recent Information Technology graduate with a strong academic background in IT who possesses over 5+ years of customer service experience. An effective communicator who works well with other people as well as independently. Has thorough organizational skills, is innovative and creative in problem solving and is looking to further expand his knowledge and skills for his career in Networking and IT Security. Network/IT Specialist (Intern) May 2019 – Sept 2019 RamSoft RIS/PACS Teleradiology Software, Toronto, ON
• Support day-to-day tasks and operational activities in regards to troubleshooting and maintenance of office servers, networks, and end-user equipment such as computers, printers, scanners, telephones, headsets, etc.
• Support the IT team in administration of infrastructure maintenance and upgrades of internal resources (software and hardware)
• Provide assistance for various IT-related equipment and applications to on-site, as well as remote users via telephone, email, in-person and the ticketing system (Redmine)
• O365 Administration – Adding/modifying users, groups, and shared mailboxes
• Create & manage user and computer accounts and their access to network resources on Active Directory
• Assisting in the setup of workstations for new hires, including the installation of applicable hardware/wiring, ordering equipment, and assisting with IT orientation tasks Pharmacy Assistant P/T June 2014 – Current
Loblaws Pharmacy, Ajax, ON
• Input prescriptions and keep track of patient data using Kroll, Excel, Access-Point and other applications
• Delivering quality customer service to patients, as well as identifying customer’s questions and concerns in-person and over the phone
• Conducting monthly inventory checks, organizing and keeping track of daily BTC/OTC orders through McKesson and LCL portals
• Facilitating communication between the patients and their insurance company, doctors and nurses.
• Counting prescription medication, filling prescriptions and attaching medication labels.
• Learning how information is stored and transferred over small-business networks
• Provide extensive training to new hires of the team on their day-to-day duties
• Maintenance and troubleshooting of various LAN/WAN (L2, L3) devices on the network
• Knowledge of routing protocols such as RIP v1/v2, OSPF, EIGRP, and BGP
• Implementation of TCP/IP and related services-DHCP/DNS/WINS
• Knowledge of IP addressing, administrating subnets, and various routing models
• Ability to configure various Cisco routers and switches using routing protocols such as EIGRP in named mode as well as multi-area OSPFv3 using address-families for ipv4 and ipv6 environments
• Ability to use various troubleshooting methodologies to establish end-to-end connectivity between network devices and provide up-to-date documentation
• Automating routine IT-related tasks using Windows PowerShell or Bash scripting
• Possess working knowledge of security analysis techniques, and utilize common security tools for the purpose of conducting penetration tests (Nmap, Nessus Scanner, etc.)
• Managing user and computer accounts and their access to network resources using Active Directory (Windows Server 2012/2016)
SKILLS/QUALIFICATIONS
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