Human Resource Service

TAMILARASAN J

Phone: 812-***-****

Email:*********@*****.***

Address: No 1 kailasapuram 2nd st west tambaram, chennai, 600045 (IN) PROFESSIONAL SUMMARY

Seeking a challenging, innovation and inspiring career to work in your organization which will provide me a proper ambiance to sharpen my values and widen my horizon.

Timely and professional with extraordinary work and ability to build and cultivate relationships to drive business retention. EMPLOYMENT HISTORY Sep 2016 – Jan 2020 Sutherland Global Service Chennai Digital Technical Associate,

Analyzing the Customer Queries through E-mail, chat and messages.

Providing the best solutions for Customers Queries within time period.

Listen to the Customers and discern the best course of action for them.

Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

Check to ensure that appropriate changes were made to resolve customers' problems.

The ability to work with different types of Customers in a friendly and relaxed way.

Work with members of own team to offer different ideas. EDUCATION

Jun. 2018 MBA: Human resource management

University of Madras – Chennai.

Apr. 2015 Bachelor of Arts: Philosophy

A.M Jain college of Arts & Science (Meenambakkam) – Chennai. LANGUAGES

Tamil Native speaker

English Fluent

SKILLS

Knowledge in HTML, Powerpoint, Ms office

OTHERS

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Date : Tamilarasan J

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