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Customer Service Manager

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Salary:
10k - 15k
Posted:
May 01, 2020

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Resume:

Delwyn Brett KOK

CURRICULUM VITAE

PERSONAL DATA

SURNAME : Kok

FIRST NAMES : Delwyn Brett

DATE OF BIRTH : 16 January 1983

IDENTITY NUMBER : 830**********

NATIONALITY : South African

MARITAL STATUS : Married

DEPENDANTS : Four

CONTACT NUMBER : 068-***-****

POSTAL ADDRESS : 176 Melsetter Road

Woodlands

Pietermaritzburg

3201

RESIDENTIAL ADDRESS : as above

HIGH SCHOOL EDUCATION

INSTITUTION : Haythorne Secondary School

PERIOD : 1998 - 2000 (inclusive)

HIGHEST GRADE PASSED : Grade 12

SUBJECTS : English

Afrikaans

Mathematics

Accounting

Economics

Business Studies

LANGUAGE SKILLS

ENGLISH : Excellent Spoken, Writing and Speech

AFRIKAANS : Excellent Spoken, Writing and Speech

TERTIARTY EDUCATION

INSTITUTION : Unisa Longmarket street PMB

PERIOD : 2004 - 2005

CERTIFICATES ACHIEVED : incomplete

EMPLOYMENT HISTORY

BUSINESS ORGANISATION : Clear Clean Products

POSITION : Rep

Sales and admin

DUTIES : Handling orders and deliveries

PERIOD : 2016 - present

BUSINESS ORGANISATION : Dmj cooling

POSITION : Info Staffer (Customer Service Officer)

DUTIES : Attending to Customer Service

Control of repairs to and

from suppliers

PERIOD : January 2014 to february 2016

BUSINESS ORGANISATION : Pick n pay

POSITION : Fresh Foods Manager

DUTIES : running of all fresh departments

Scheduling of staff and managers

Daily ordering of products

Overseeing entire daily running of fresh

Departments

Dealing with customer’s complaints and

Requests

Adhering to health and safety standards

Dealing with suppliers, reps and

Merchandisers

Profit and loss, budgets and sales

PERIOD : 2008 - 2013

PERSONAL ATTRIBUTES : Ability to work independently

: Ability to work unsupervised

: Can interact and work with peers

: Can interact and work with Senior

Management

: Customer service orientation

: Quick acquisition of work skills

: Commitment to high personal standards

: Loyalty to Employer

REFERENCES

Naquita Robson (DMJ Cooling Solutions) : 073-***-****

Roger Manual (Pick n Pay) : 081-***-****



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