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AYSUN

OZER

*Authorized to work for any employer in the US without sponsorship

linkedin.com/in/aysun-o-018b21a2/

adc1eo@r.postjobfree.com

Somerset, NJ 08873

732-***-****

SUMMARY With hundreds of staff, enterprises that support the software and hardware, in one of Turkey's largest technology company, for eleven years, I worked in different positions. The subjects that I have trained as a Software Test Engineer are as follows;

• Test Automation Tools: Selenium WebDriver, JUnit, Cucumber, TestNG, Postman, SoapUI, API Test (Rest Assured-Java), MySQL, Rest Assured with Java

• Operating Systems: Windows, Android, Linux

• Project Methodologies: Agile, Scrum, Kanban, Waterfall, STLC, SDLC

• Programming Languages: Java, SQL, BDD, Python, Java, Java Script

• Build & Integration Tools: Maven, Jenkins, Jira

• DevOps Tools: Git, GitHub, Jenkins, Slack,

• Web Technologies: HTML, XML, CSS,

• RDBMS: MySQL IDE: Eclipse

SKILLS • Computational Thinking,

• Optimistic,

• Analytical,

• Reliable,

• Detailed Oriented,

• Individual Motivation,

• Time Management

• Adaptability

• Teamwork

• Organizational Skills

• Excellent problem-solving skills

• Communication Skills

• Team Member,

• Active listening

EXPERIENCE

ONLINE BUSINESS 02/2017 to Current

eBay

• Self Employed.

• Established sales goals and strategies that contributed to increased growth in sales and profitability.

• Fostered relationships with customers to expand customer base and enhance loyalty and retention. BUSINESS PARTNERSHIPS MANAGEMENT 09/2014 to 01/2016 Surat Technology - Istanbul

• Held regular meetings with business partners to increase annual goals and efficiency.

• Stayed in constant communication with business partners and dealers to provided excellent service and attention.

• Signed contracts with new dealers to improve operations, facilitate new customer acquisitions and workflows and improve profit margins.

• Managed the process with business partners in problems arising at customers and dealers and worked with all parties to achieve win-win solutions, eliminating communication gaps.

• Forwarded the demands of the business partners to the relevant department and action was taken with the responsible team.

• Performed site evaluations, customer surveys and team audits as part of quality assurance program.

• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Communicated risk management, challenges and trends to senior management, departmental records, reports and charts were reported.

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MANUAL TESTER 06/2010 to 01/2016

Surat Technology - Istanbul

• When the software product is developed by the software team;

• Worked with the software team to analyze, review and translate functional requirements to improve test ability and coverage.

• Executed test scripts and log errors by working with the application team to resolve issues arising from the testing process.

• Created test results and tested summary outputs to ensure that the software is ready to be published. CUSTOMER RELATIONSHIP MANAGER 09/2005 to 09/2014 Surat Technology - Istanbul

• Achieved a high percentage of sales with a solution-oriented customer service approach.

• Achieved 90% increase in customer satisfaction ratings by effectively answering questions and resolving them quickly.

• Presented monthly department reports and updates according to senior managers

• Shared information about the software product with customers to help customers make decisions.

• Addressed issues from customers and solved them in collaboration with team members.

• Helped customers open accounts, update information and perform various routines.

• Prepared monthly summaries to review customer engagement and review company goals.

• Trained new team members to promote efficiency, accuracy and friendly customer service

• Contacted customers about software support issues and give feedback to the management team.

• Reviewed and activated client accounts.

EDUCATION AND

TRAINING

Clarusway - McLean, VA (In Progress)

AWS Solutions Architect Cloud Engineer

IT Career Center - Fairfax, VA

Software Quality Assurance Test Engineer, 03/2020

Marmara University - Istanbul, TR

BA Working Economy and Industrial Relations, 06/1996 CERTIFICATIONS Selenium WebDriver with Java 28.5 Hours Udemy Issued Feb 2020 Credential ID UC-0f51efd2-be1e-4efd-a999-09b8a75ec3b3 Selenium Web Driver Java

Udemy Issued Dec 2019 Credential ID Certificate no: UC-RVRRBXMF OSHA 10 General Industry Safety and Health

Atlantic OSHA Training Center Issued Apr 2019 Credential ID 12-702****** The Word and Excel Component of the Microsoft Office 2016 Intermediate Level Middlesex County/ Workforce Development July 2019

First Aid/CPR Cansin Ilk Yardim Egitim Merkezi

Issued Jan 2013Expires Jan 2017 Credential ID Basic / 2013 / 63446 -1107 MY PROJECTS • Https://github.com/AysunOzer/Java_OOPS_Projects

• Https://github.com/AysunOzer/JenkinsProject

• Https://github.com/AysunOzer/Maven_PageObjectModeling_Project

• Https://github.com/AysunOzer/RestAssuredProject

• Https://github.com/AysunOzer/DataBaseTestingProject

• Https://github.com/AysunOzer/DynamicSite_WebDriverWait

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