PAULO DAILY SERQUIÑA
B.S. Information Technology
Email: **********@*****.***
Mobile: +639*********
PROFILE
I am a goal-oriented IT professional with 6 years’ experience in release and deployment management application and 2 years of DevOps practice.
EDUCATIONAL BACKGROUND
Australian Skills Management Institute (ASMI) Vocational College Certificate in Business III
Fortitude Valley QLD 4006, Australia
August 10, 2019 – January 17, 2020
Far Easter University Diliman– FERN College Diliman Bachelor of Science in Information Technology
Quezon City
2007-2011
HIGHLIGHT OF QUALIFICATIONS:
• Verbal and written communication skills
• Able to work with minimal supervision in a multi-task environment where deadline is priority.
• Experience in service management tools like ServiceNOW, HP Project and Portfolio Management, Rally/CA Agile
• Strong knowledge in PuTTY, ClearCase, Informatica, Subversion, CA Workload, Business Object, Salesforce, Copado, TeamCity, XL Release, CyberArk. HP Fortify
• Basic knowledge in Mainframe
• Experience in working with Business Units globally.
• Knowledgeable in Build Management and Release management.
• Knowledgeable in working on different platforms,
• Strong network/computer troubleshooting.
• Strong Knowledge in Unix/Linux System
PROFESSIONAL EXPERIENCE
Release Automation Engineer IV MANULIFE (MBPS)
January 2014 – August 4, 2019
Deployment of code changes on multiple platform via manual and/or automated process
Provide user administration and code deployment support for ClearCase/Subversion, Informatica, Business Object, CA Workload Automation, Desktop Client and ChangeMan Troubleshoot for ClearCase/Subversion server related issues
Ensure accesses to servers are all set with right permissions
Maintenance of servers, applications, environments owned by DevOps team
Responsible for patches and major releases
Validate all changes, patches and releases are accurately and consistently deployed
Manage and execute service requests appropriately to fulfill within the identified scope and time frame
Implement and follow best practices for product support and troubleshooting Communicate to all levels of engineering, management, development and test Provide status reporting and statistics on issues, service request volumes,response time, resolution time and backlog
Create and update changes to operational procedures and process
Participate in upgrades, testing, installing and configuring upgraded software for end-users
Provide Weekend on-call support
Junior Systems Administrator & Technical Support DOST - ASTI May 14, 2012 – October 4, 2013
Hardware Desktop Support, Assembly, Installation, Configuration of desktop computers
Troubleshooting Technical Problems (PC problems, Printers, Scanners, Software,
Applications, VOIP, Internet, Proxy, Network)
Managed Desktops, Laptops and other computer devices - Knowledge of Virtual Machine.
Package management using RPM and YUM.
Backup systems files & TAR Archive.
Managed Software and Application installers
Managed Wired and Wireless Network connectivity within ASTI
Network Client/Server, connectivity troubleshooting, modems, routers, CAT5e, CAT6
Coordination with vendors and suppliers of IT equipment - Expertise in handling servers like SuperMicro, IBM and Dell Servers. Server Configuration and Deployment
Configured and deployed National Security Council Infosys Web and Database Servers
Configured and deployed National Power Corporation Infosys Web and Database Servers
Configured and deployed Department of Energy Infosys Web and Database Server
Configured and deployed Bureau of Soild and Water Management Web and Database Servers
Configured and deployed MIS Developer's Test Servers DOST - COMMISSION ON ELECTIONS on National and Local Elections 2013
DOST CERTIFIER’S on Board of Election Inspectors for the National and Local Election 2013 Manila District 1-6
(March 9-18)
TEC BIOS Lock-in at Comelec Warehouse Cabuyao, Laguna (March-April 2013)
PCOS Technical Support (March - May 13, 2013)