Manager Customer Service

Singian Emmanuel Ramos

E-mail ************@*****.***

Phone +63-905-***-****/ +63-961-***-****

Address: **** ****** **** **. *** Mabalacat City Pampanga Philippines Career Objective To secure important learning in a leading business where I can able to relate the knowledge gained through my bachelor’s degree, in search of good career growth opportunities where my aptitude and knowledge could be subjected and utilized for the advantage of the organization and myself.

Experience Since 2015 to present Smokyland Grill and Food House Balibago, Angeles City Cashier / Manager

July 8 – October 2019. Sutherland Global Services Clark, Pampanga Customer Service Representative AT&T Telco Account July 15 – Sept 01, 2018 Philippine Airport Ground Support Solution Clark, Pampanga Customer Service Agent

November 2017 – February 2018 Department of Tourism Angeles City, Pampanga On the Job Training

February 2018 – March 2018 Holy Angel Travel Services Angeles City, Pampanga Sales and Marketing Manager/ Trainee

November 16 – 17, 2017 Travel Business Exchange Pilipinas Clark, Pampanga Event Coordinator

Education June 2014 – April 2018 Holy Angel University Angeles City Philippines Bachelor of Science in Tourism Management

Assistant Committee Head for Membership (LTSP) League of Tourism Student of the Philippines 2014 -2015

President for External Affair of (LTSP) 2015 – 2016

Juan and Nena the Musical (Nepomusical) Lead actor of local production

Pioneer, Senior Actor and Member of Holy Angel University Repertory Skills

Can work independently under minimum supervision

Knowledgeable in Hospitality and Aviation Industry

Competent Organizational skills

Effective Public Relation and Leadership

Certificates and Seminar Workshop

Certificate of completion (Holy Angel travel Services Training). Feb 23, 2018

Certificate of training (Department of Tourism Region III). Feb 15, 2018

Certificate of Participation (Professional Development Workshop I&II) “Resume tutor and impressing at interview”. Jan 23, 2018

Certificate of Membership (League of Tourism Student of the Philippines). Feb 27, 2018

Certificate of Attendance (PTC Mil-Com Aviation Training Centre) “Flight Attendant for a day workshop”. Oct 13, 2016

Certificate of Participation (LTSP Tour Guiding Seminar). August 20, 2016

Certificate of Participation (Personality Development & Public Relation I,II&III) power dressing, Make up tutorial & Customer Service. July 22, 2015

Certificate of Participation (F1 Hotel Manila) Career Orientation & Front Office Seminar. August 16, 2014

Certificate of Participation (Global Walk) Walk for a Cause. August 3. 2013

Certificate of Participation (Leadership Training Seminar). September 7, 2010 Reference

Prof. Princess Ann Anunciacion

HATS Supervisor

Contact No. +63-915-***-****

E-mail: ************@***.***.**

Mr. Allan Rodriguez

Senior Manager/ Talent Acquisition

Contact No. +63-998-***-****

E-mail:

*****.*********@****************.***

Ms. Hazel Enriquez David

Cebu Pacific Air Clark Station

Supervisor

Contact No. +63-915-***-****

E-mail: **************@*****.***

Ms. Carolina De Guzman Uy

OIC Regional Director

Department of Tourism R-III

Contact No. +63-907-***-****

E-mail: ***********@*****.***

Singian Emmanuel Ramos

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