Trevor Francis Valerie
** ******* ***** ** ******* AB T3K 1C7
403-***-**** ********@*****.***
My primary concerns are customer satisfaction, teamwork and safety. With my skills and abilities, I endeavor to produce quality and satisfactory work in a professional manner.
Relevant skills
Teamwork
Creativity
Problem solving
Customer relations
Presentation & public speaking
Train staff in use of Microsoft office
Experience
Caribbean Tertiary Level Personnel Association - CTLPA
Speaker at CTLPA 19th Annual Conference in Montego Bay, Jamaica 2016
Speaker at CTLPA 17th Annual Conference in Bahamas 2014
Ross University School of Medicine - 2000-2018
Commonwealth of Dominica W.I.
Senior Student Advisor/Registrar
Plan and coordinate registration process
Process transcripts and recommendation letters request
Process students loan deferments request
Process dismissals, withdrawals/administrative withdrawals
Data entry - Salesforce Banner and Cosmos systems
Create weekly attrition report
Respond to administrative support requests
Utilize and train staff in the use of required technologies
Create standard operating procedures
Student Advisor - Financial Aid officer 1997-2000
Health insurance
Assist in process of financial aid loan application
Entrance Counseling interview
Financial Aid award letters
Student Advisor – Immigration 1995-1997
Visa Application Process and Requirements
Extensions of Stay
Visa Renewal
Process International Students visas
Electrical Maintenance 1989-1995
Conduct electrical installation operations
Conduct electrical appliances maintenance.
Troubleshooting and repair
Install and maintain electrical fittings and appliances.
Ensure safety where electrical appliances are operated.
Education
Dominica State College – Business Administration-Associate Degree 2003-2006
Dominica State College – Electrical Installation - 1987-1989
City & Guilds of London Institute
Certificates
DeVry Education Group 2017
Ron Taylor Award
Teamwork, Energy, Accountability
Community and Heart
Love in Action Ministries (School of Missions) 2017
Certificate in Business Studies
Introduction to Computers
Office Procedures
Principles of Accounts
Word Processing
Principles of Business
Departmental Certificate of Excellence 2014
Dominica Co-operative Societies League Ltd. 2010
Interpretation of Financial Statements
Ministry of Education, Sports and Youth Affairs 1998
Leadership Studies
Alpha-2-Omega Computing
Microsoft Word processing, Database Management, Spreadsheet 1996
Basic Electricity – Summer school 1985
Voluntary work
Chairman of the Ross University Donations Committee
Member of the Disaster Management Committee
Certified member of the Community Emergency Response Team (CERT)
Central Cooperative Credit Union (Comm. Of Dominica W.I.)
Member of the Credit Committee
Review and process loan applications
Conduct site visits
Attend Board and Special Committee meetings as necessary
Member of the Supervisory Committee
Review and reconcile transaction records
Conduct periodic cash counts
Supervise office operations
Grace Temple of the Word
Board member
Youth leader
Musician.
References
Mr. Tanner Dejean (Business Operations Analyst) – 754-***-****
Mrs. Amandy Williams-Shillingford (Project Coordinator) – 767-***-****
Technical
Graphics designs
Microsoft Office
Windows operating system
Electrical and electronics
Woodwork