firstname.lastname@example.org · https://www.linkedin.com/in/neumanmatthew/
A team player, offering more than 10 years of experience in positions that required excellent communication and relationship building skills in order to achieve success.
OPERATIONS/CLAIMS/CSR SPECIALIST, NIPPON EXPRESS MAY 2019- PRESENT
DES PLAINES, IL
Responsible for handling inbound and outbound calls to assist brokers on ETA’s from drivers.
Creating load builds for the brokers to send off to carrier.
Track and trace 15 -20 carriers daily.
Troubleshoot issues via email and phone and advise broker on situations.
Address issues from email and resolve in a timely manner.
Assist compliance by updating old carrier’s insurance, creating new carrier profiles in database (SMDB) and informing brokers of the new set up through RMIS.
Follow up with the carrier’s accounting departments to request new W-9s.
Track carrier’s loads using several internal databases such as DTS, & Truckmate
Assist with creating pay codes for old and new carriers.
Assist brokers with selling loads to new and existing carriers during high volume workloads.
ASSISTANT FREIGHT COORDINATOR, pts logistics APR 2018 – APR 2019
WOOD DALE, IL
Coordinate all inbound shipment orders efficiently with dispatch team and clients.
Organize and arranged set-up times and dates for new bookings for the line haul drivers.
Schedule various truck delivery orders for clients.
Troubleshoot client inquiries via telephone and email communication.
Prepare all paperwork for the line haul drivers.
Document high volume of data entry for line haul drivers.
IT RECRUITER, COLLINS CONSULTING JUL 2017 – DEC 2017
Organized and scheduled technical screening via telephone for potential candidates on behalf of our clients.
Successfully recruited and filled permanent roles for mid-size Fortune 100 and 500 company clients.
Continuously built upon my large-scale pipeline of potential candidates and created leads through a variety of sourcing methods through social media, job boards, and referrals.
Recruited for various IT backgrounds, including platforms such as SDLC environment, UI/UX, Big Data, Java, and several others.
Coordinated candidate’s status with the recruiting manager and account manager.
Documented candidates and updated their skills and backgrounds accordingly.
Reviewed all incoming resumes to ensure I selected the candidates whose qualifications were aligned with the needs of our clients.
Conducted reference checks, met with candidates for initial interviews both in-person and via Skype.
Prepared selected candidates before their interviews with our clients.
Provided on-boarding preparation once a candidate was offered a position.
FULL DESK TECHNICAL RECRUITER, SOLUTION PARTNERS SEPT 2016 – JUN 2017
Responsible for setting up technical phone screens for potential candidates to send to the client.
Recruited for permanent roles for mid-size to fortune 100 & 500 clients.
Built continuous potential candidate pipeline and created leads through social media, job boards, and referrals.
Responsible for on-boarding preparation.
Recruited heavily on SDLC environment, UI/UX, Big Data, .NET, Java, Java Application, BI, Project Mgmt., Business Analysts, Oracle/SQL DBA, Power BI, Data Warehouse and Java.
Sourced through various job boards like CareerBuilder, Sendouts by Bullhorn, & LinkedIn.
Coordinated candidate’s status with recruiting manager and account manager.
Built a large-scale pipeline of potential candidates.
Documented candidates updated skills and background through Sendouts.
Reviewed resumes to make sure candidate matches client’s requirements.
Conducted reference checks and met with candidates face to face and via skype.
Prepped submitted candidates before interview.
JUNIOR TECHNICAL RECRUITER, DISYS AUG 2014 – SEP 2016
OAK BROOK, IL
Identified Jr., Mid, and Sr. level candidates who were highly skilled and matching them to ideal contract, contract-t0-hire, and permanent positions.
Successfully recruited for Application Development, Big Data and Quality Assurance Roles.
Utilized various job boards, such as Indeed, DICE, LinkedIn, CareerBuilder, and Bullhorn to source candidates.
Successfully created and posted job opportunities on various job boards so as to attract the best candidates.
Effectively negotiated pay rates between candidates and vendors.
Conducted candidate interviews via Skype.
Performed reference checks.
Submitted high-quality candidates after completing several tasks to ensure the most qualified were being presented to our clients.
Coordinated the next round of interviews between candidates, account executives, and our clients.
FREELANCE MARKETING AND DESIGN CONSULTANT NOV 2012 – DEC 2016
INSIDE SALES (WEEKENDS ONLY) NAPERVILLE, IL
Conducted sales calls & B2B meeting with local small business owners, & medium size companies.
Successfully held on to 10 businesses for 4 years.
Generated over $80,302 in profit in marketing services within the first 2 years, and exceeded to $89,500 in profit the last 2 years.
Negotiated pricing for print and digital marketing pieces.
Reliably met design deadlines.
Imported campaigns via Facebook, Twitter, and Instagram.
Created marketing brochures and business cards via Adobe Photoshop, Illustrator, and InDesign.
Able to up sale a variety of marketing services ranging from e-blasts, video advertisement, social media advertisement.
WAREHOUSE TEAM LEAD JUN 2004 – NOV 2013
UPS SUPPLY CHAIN SOLUTIONS CAROL STREAM, IL
Team lead for both shipping and receiving, as well as inventory control, LTL, & FTL orders.
Trained and mentored a team of 8 warehouse workers.
Operated forklifts and drove trucks for deliveries.
Collaborated with workers and manager to solve work-related problems.
Cross-trained new employees on shipping & receiving methods.
Coordinated with Supervisor for scheduling driver pick up dates.
MS Word, Excel, PowerPoint, Outlook, Adobe CS5, CS6, CC, HTML, CSS, Adobe Photoshop, Illustrator, InDesign, Marketing, Social Media, Networking, Logistics, ATS, Boolean Search String.
Volunteering with Special Olympics of Illinois, Anti-Cruelty Society, and Lakeview Food Pantry.
Westwood College, 2008 – 2012
Bachelor of Applied Science in Visual Communications