A versatile and results-driven professional, with over a decade of experience in customer service, retail, sales, purchasing, and office management; Contributes to the working pipeline with leadership ability, interpersonal and communication skills, to compliment a commitment to satisfy both customer and company standards. Is your company ready to go to new heights?
Self-motivated. Bilingual (fluent in both English and Spanish). Calm under pressure. Organized. Time management. Diligent. Team player. Problem solver. Meets deadlines. Detail-oriented. Well-versed communication skills. Persistent. Committed. Adaptable.
• Team Player
• Problem Solving
• Leadership & Mentoring
• Strategic Planning
• Retail and Distribution
• Inventory Control
• Performance Standards
• Sales and Marketing
• Accounting. Billing & Collections
Windows OS; Mac OS; Microsoft Office; McLeod; QuickBooks; Oracle; Adobe; AP/AR
Jul. 2019 – Apr. 2020 North American Transport Services Miami, FL
Transportation Planner / Account Receivables Manager
Perform clerical, financial, and administrative services in an office environment, posting transactions, and calculating interest and totals, as well as tracking incoming payments and obligations.
Including ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
Mar. 2018 – Jul. 2019 MCO Environmental, Inc. Miami, FL
Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
Responsible for ensuring office financial objectives are met by preparing annual budget for the office, planning the expenditures, analyzing variances, etc.
Dec. 2012 – Feb. 2018 Duty Free Americas, Inc. Miami, FL
Interacting with guests regularly to gain feedback on quality & service effectiveness
Using international market knowledge to influence decisions regarding customer pricing and sales programs.
Able to manage all aspects of sales to prospective and current customers, including providing highly technical and administrative product information.
Developing and implementing sales plans for targeted penetration of the retail market.
Coordinating all retail sales and promotional efforts.
Feb. 2010 – Dec. 2012 Fiesta Restaurant Group, Inc. (dba Pollo Tropical) Miami, FL
Maintenance of accounting and vendor relations
Verification of receipts and development of bank deposits
Kept track of staff positions, tax codes and maintaining compliance requirements
2017- Present Florida International University Miami, FL
Finance, Bachelor’s Degree (undergraduate)
2002- 2004 Miami Coral Park Senior High School Miami, FL
Graduated with 3.6 GP