FRANTZI OSIRUS
West Haven CT ********@*****.***, *********@*****.*** 203-***-****
PROFILE
Diligent Manager of Environmental Services with over 10 years’ experience building strong, effective teams and delegating tasks to ensure top quality service to customers. Communicates effectively in English, French and Creole which assist in accommodating a more diverse work environment. Adapts quickly to change in requests ensuring organizational goals are met with integrity and proficiency.
CORE SKILLS
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Power Point
Self-Motivated
Critical Thinking
Attention to Detail
Time Management
Leadership / Mentoring
Expense Control Payroll
Performance Supervision
Inventory Administration
EXPERIENCE
SODEXO, Stamford CT 2018-2019
Environmental Services Manager
Facilitated quarterly training for assigned staff in cleaning equipment utilization and safety codes improving institution cleanliness from 67% to 90% in a two-month period.
Monitored assigned tasks for employees such as floor stripping, waxing, and restoration guaranteeing accurate and timely outcomes for contracted projects
Created work order tickets to repair insufficient equipment reduce interruption of daily operations
Placed weekly supply orders to maintain efficient operational functions
SSC COMPASS GROUP -SACRED HEART UNIVERSITY, Fairfield, CT 2010-2018
Environmental Services Supervisor
Developed and delivered training a team of 26 employees on office operations and protocols building the foundation of more a cohesive team
Recruited and hired employees for the institution to maintain agreed upon deliverables for assigned projects
Trained staff in routine maintenance of equipment keeping injuries to an absolute minimum
Analyzed weekly maintenance and project reports to ensuring timely adherence to operational deadlines and goals
FRANTZI OSIRUS
West Haven CT ********@*****.***, *********@*****.*** 203-***-****
EXPERIENCE (Cont’d)
YALE UNIVERSITY – SCHOOL OF MEDICINE CAMPUS, New Haven, CT 2007-2010
Supervisor in Custodial Services / Call Manager
Oversaw routines and daily cleaning; motivated and trained employees for the success of the organization
Assigned project work such as: floor stripping, floor waxing, shampooed carpets, washing windows, floor restoring while monitoring inventory, supply chains, equipment and manufacturing
Maintain schedules and payroll; collaborated with the department director to come under budget annually
Managed all issues related to the campus operations including electrical, plumbing, painting, carpentry at the university as on Call Manager
EDUCATION
Bachelor of Arts & Sciences
Southern Connecticut University, New Haven, CT
Associates Degree in Business Administration
Gateway Community College, New Haven, CT