Business Systems Anlyst
Resume:
*********.**@*****.***
Mark Podolsky
Huntingdon Valley, PA 19006
AREAS OF EXPERTISE
Agile Implementation
Process Improvement
Systems Analysis
Business requirements Gathering
User Stories creation
Team Development
Organizational Effectiveness
Stakeholder Satisfaction
Full Project Life Cycle
Process Flow
PROFESSIONAL COMPETENCIES
Collaborative Skills
Thought Leader
Commitment to Career
Results Orientation
Creative Solutions
Communication Skills
Adaptability
Multitasking
Self-motivation
Strategic Vision
Critical Thinking
Analytical Skills
Problem Solving
Troubleshooting
TECHNICALL SKILLS
Oracle SQL
Teradata
VersionOne
Moxie Studio
Hyland OCR
ServiceNow
Java J2EE
Bizagi
PowerBuilder
Informix
VSTS
MS Office
CERTIFICATION
Scrum Master (CSM)
SUMMARY
Goal-driven and highly motivated Business Systems Analyst with multifaceted experience in business requirement analysis, agile implementation, application design, and troubleshooting. Experienced in comprehensive implementation of processes and policies as well as maximization of production and streamlining of the core operations. Consummate professional with comprehensive business acumen, driven collaboration skills, and strong communication prowess. Innate ability to lead high-functioning teams in fast-paced and complex situations.
PROFESSIONAL EXPERIENCE
External Consultant (Business Systems Analyst)– Lincoln Financial Group
Philadelphia, PA – May 2019 – April 2020
In collaboration with Enterprise Architect and IT resources, contributed to successful implementation of automated solution to streamline submission of Annuity products. Created Functional requirements and comprehensive mapping documentation, provided expert solutions during QA process.
Created User Stories and database table design solutions to revamp Broker records trucking tool.
Successfully supported business clients work orders with functional design documents to ensure solution quality and customer satisfaction.
Technical Lead – Enterprise Applications, Independence Blue Cross
Philadelphia, PA – Apr 1998 - Apr 2019
In joint effort with Stakeholders, Enterprise Architecture team and IT resources, drove modifications of multiple systems to support Enterprise Core Re-platforming project
Directed day-to-day project activities, monitored implementation progress and risks, provided guidance and direction, played a key role for coordination with vendor team, managed sign-off process and change management activities
Translated stakeholders needs into business requirements and technical specifications
Successfully converted complex Appeals system to WEB including design and implementation of Web Services
Served as a subject matter expert for multiple systems owned by a variety of business departments including Medicare, Commercial and AmeriHealth New Jersey.
Ensured CMS compliance by providing comprehensive solutions to drive implementation of all systems modifications in a timely manner
Offered creative solutions, designs and mapping documents
Automated account administration system through implementation of new technologies
Oversaw a high-functioning team to deliver desired functionality on time and under budget
Collaborated with stakeholders and partners to build strong and lasting relationships
Liaised between end users and internal/external IT teams to resolve technical issues of mission critical systems
Managed change requests related to the working project plans daily to meet the agreed deadlines
Negotiated with stakeholders proposing alternative software solution that eliminated requests for AD HOC reports from Informatics department
Designed and implemented seamless approach for handling Medicare, Commercial Appeals and Grievances
Achievements:
Managed system administration for Moxie Studio digital signage software to ensure stellar contents display on more than 150 LCD screens
Implemented AAA and MAS systems modifications to integrate with new Active Enterprise Data Warehouse (AEDW)
Completed remediation of appeal system to support government mandated movement from to ICD-10 and to accommodate the Health Insurance Casework System (HICS) process
In cooperation with vendor resources, successfully implemented and maintained innovative OnBase Optical Character Recognition (OCR) Software to automate routing of enrollment forms
EDUCATION
Ukrainian State University – Kharkiv, Ukraine
BD in Engineering
References Available Upon Request
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