DARREN NEWMAN
San Marcos, CA ***** · 760-***-****
adc0g1@r.postjobfree.com · https://www.linkedin.com/in/darren-newman-b08b504 SUMMARY
A highly skilled and motivated Consulting Systems Engineer with 20+ years of experience in Sales, Systems Engineering and Information Technology. Primary focus since 2005 has been in pre-sales Systems Engineering with consistent performance in contributing to team success in achieving and/or exceeding sales goals. Expertise as a System Engineer encompasses seeing the big picture in selling converged network architectures and solutions. Specific expertise includes route/switch, network security, data center, cloud technologies, TelePresence/video conferencing and digital media. EXPERIENCE
JAN 2017 – JUNE 2018
SR. SOLUTIONS ARCHITECT, DIMENSION DATA
As a Sr. Solutions Architect, worked with various clients to help develop solutions to meet their business goals/objectives: Migration to cloud strategy & implementation, federations, interoperability, digital transformation, mobility, customer experience (CX) enhanced security, and more. Promote and help sell our managed services offerings & hosted solutions. The position required a general knowledge covering a wide variety of current/next-gen technologies including: Next-gen networking (DNA/ACI/SDN/SD-WAN) next-gen security solutions such as: Cisco Stealthwatch, NGFW-SourceFire/ASA, IDS/IPS, AMP, CASB-Cloudlock, Email & Web security, and more. Also familiar with Cisco-Meraki networking solutions including: Full stack / cloud managed network solutions for: LAN/WAN, SD-WAN, video surveillance, wireless, deep application/traffic visibility with analytics reporting perfect for certain market segments such as: Education, Retail, Hospitality, and Commercial/SMB. JUNE 2010 – JUNE 2017
CSE – CONSULTING SYSTEMS ENGINEER, DIMENSION DATA
My responsibilities included supporting “generalist” sales engineers, client managers, and/or key end-user client accounts directly on a variety of collaboration solutions involving: Cisco cloud & premised based solutions ranging from commercial to enterprise / multi-national in size / complexity. Expertise with migrations, upgrades, interoperability. Strong knowledge of video interop, Polycom, video streaming, CDN’s, VBrick, Microsoft federations, traditional voice systems. Also, strong knowledge of various third-party solutions for either interop / eco solution selling purposes or for competing against. Familiar with many Cisco products ranging from CMS, TPS, Expressway, VCS, Tandberg, WebEx, Spark/Teams, Hybrid Media Services, MeetingPlace, CER, UCCX, UCM, Unity Connection, UCS, etc. 2
JUNE 2005 – JUNE 2010
PRE-SALES ENGINEER, NEXUS INTEGRATION SERVICES
As a general technology pre-sales engineer, helped design and sell a variety of customer solutions involving: LAN/WAN networking & infrastructure, Collaboration / Unified Communications, Security/PCI/HIPPA compliance, Wireless, Virtualization, and Data Center technologies.
Provided pre-sales support: Provide designs, estimates, pricing, presentations, solution diagrams, prepare statements of work documents, RFP responses, provide overall consulting, advisory role, mentoring, etc.
PRIOR EXPERIENCE
DEPLOYMENT ENGINEER 2004-2005 METRONOME INC
SR IP TELEPHONY ENGINEER 2002-2004 NETWORK INFRASTRUCTURE CO. SYSTEMS SUPPORT ENGR 1999-2001 PAC WEST TELECOM INC APP SUPPORT SPECIALIST 1995-1999 INSTALL NET INC, SAN DIEGO, CA LEAD TECHNICIAN/ENGR 1991-1995 STANDARD TEL, INC
FIELD ENGINEER 1989-1991 PAC*TEL BUSINESS SYSTEMS
PROFESSIONAL CERTIFICATIONS
MERAKI CMNA – CISCO MERAKI NETWORK ASSOCIATE - 2018 CISCO CCNP – CISCO CERT NETWORK PROFESSIONAL – 2005 CISCO IP TELEPHONY SUPPORT SPECIALIST – CISCO CERT ID: CSCO10424711 - 2005 CISCO CCNA – CISCO CERT NETWORK ASSOCIATE - 2005
MCSE – MICROSOFT CERTIFIED NETWORK ENGINEER – CERT ID: 1266150 -2001 MCP – MICROSOFT - 2001
POLYCOM – PCVE (IN PROGRESS)
PROFESSIONAL TRAINING
CISCO FIRE JUMPER ACADEMY (NGFW-SOURCEFIRE/FIREPOWER/ASA, ISE, STEALTHWATCH, CLOUDLOCK/CASB, AMP, ESM, WSM, - 2018) VBRICK – REV / DME (VIDEO/DIGITAL MEDIA CAPTURE/STREAMING SOLUTIONS) CISCO – CMS, EXPRESSWAY, VCS, TPS, TELEPRESENCE, VTC ENDPOINTS
(TANDBERG/ACANO)
CISCO – APP DYNAMICS (APPLICATION PERFORMANCE/VISIBILITY/ANALYTICS) CISCO – SDWAN (VIPTELA)
CISCO WEBEX & SPARK/TEAMS
3
CISCO – UCCX CONTACT CENTER EXPRESS
CISCO – SDA/SDN/ACI/SD-WAN/EPIC-EM (NEXT-GEN SOFTWARE DEFINED NETWORKS) CISCO – 9K SERIES SWITCHING (ACI / NX-OS) (NEXUS 5K/7K/1K) (CISCO UCS) CISCO – ROUTING (ISR G1/G2 / 4000 SERIES / ASR’S)
VMWARE – VSPHERE FOUNDATION (INSTALL,CONFIG,MANAGE) ITIL – BASIC LEVEL I COURSE (IT INFRASTRUCTURE LIBRARY BEST PRACTICES) POLYCOM – REAL PRESENCE PLATFORM / SOLUTION PORTFOLIO EXTERITY – VIDEO ON-DEMAND / STREAMING / IPTV SOLUTIONS CISCO – WIRELESS SOLUTIONS (5500 SERIES CONTROLLERS / 28/3800 SERIES AP’S) MERAKI – LAN/WAN, SD-WAN, WIRELESS, VIDEO SURVEILLANCE, ANALYTICS, API’S AMAZON WEB SERVICES (AWS) VARIOUS ON-LINE COURSES – PRIV VIRTUAL CLOUD SINGLEWIRE INFORMACAST – IP PAGING & NOTIFICATION SOLUTION INTERACTIVE INTELLIGENCE (I3) – NEXT GEN CONTACT CENTER MITEL – SX200/SX2000 PBX’S & ACD’S
TASKE / CYBERACD – ACD REPORTING SOLUTIONS
AVAYA/NORTEL – VARIOUS
ACTIVE VOICE – CISCO UNITY CONNECTION
SIEMEN’S SATURN II/III PBX & ACD’S
OCTEL – VMAIL / IVR PLATFORM
MISC – VARIOUS OTHER THIRD-PARTY MANUFACTURE TRAINING CERTS & STUDENT AWARDS UPON REQUEST
SKILLS
• Designated as Senior Engineer / advisor due to
my experience and ability to sell Business
Communications solutions consisting of Digital
Signage, Streaming Video, Media
Transformation and Content Delivery
Networking
• Successfully present, demonstrate and speak to
the value and effectiveness of Cisco
Collaboration Solutions across various
industries/verticals
• Strong knowledge & experience on a wide
variety of technologies, standards, and products
• Instrumental in developing a standardized
PS methodology & project deliverables.
• Inspire trust in internal and external
peers/customers by taking ownership of all
solution deliverables.
• Review & approve PS statements of work
and cost estimates.
• Ability to work independently or as part of a
team. Well-organized & detail oriented
• Excellent communication, presentation, and
customer service skills
• Excellent analysis, problem solving, &
troubleshooting skills
4
ACTIVITIES
Outdoor enthusiast – mountain biking, hiking, jeeping, camping, nature Animal activist – foster dogs / volunteer for San Diego Humane Society / PETA / Russell Rescue charity events
Handyman – fix and sell several homes
Music fan - drummer
PROFESSIONAL REFERENCES
Can provide many professional references upon request / please also see my LinkedIn profile at: https://www.linkedin.com/in/darren-newman-b08b504