CRISTINA SANZ

Euless, TX / +1-682-***-**** / adc09n@r.postjobfree.com

Experienced bilingual in Spanish professional with ten plus years in various commercial banking settings including planning and control, forecasting, project management, campaign launching, customer segmentation, market research, business development among others.

Detailed expertise include, lead workshops, monitoring weekly budget and projects committees, process improvements, excellent analytical and problem solving skills, using several tools such as Microsoft Office Suite, Visio, Outlook, Project, Lotus Notes, Access, and Power BI.

Professional experience:

BILINGUAL SUBSTITUTE TEACHER / INTERNATIONAL LEADERSHIP OF TEXAS, KELLY EDUCATIONAL SERVICES AUG 2018 TO PRESENT

Use materials provide to attain lesson goals.

Manage the classroom.

Take the attendance.

Management of the students behavior.

Use of Skyward system for ILT staff.

REAL ESTATE AGENT / COLDWELL BANKER MAY 2018 TO PRESENT

Residential real estate consultant in charge of all the process of the selling, buying and investing of properties.

COMMERCIAL PLANNING SPECIALIST / BANCO GNB OCT 2013 TO MAY 2017

Designed and developed internal control and monitoring model (KPI’s) at all levels working directly with Finance area.

Analyzed market information to design and launch the strategies for internal customers’ acquisitions campaigns including liabilities customers(institutional segment).

Coordinated, implemented and tested all new sales reports due to changes in core system, working with cross functional teams including IT, Marketing, Audit, Compliance and Legal.

Coordinated, developed and participated of the institutional customers events strengthening the customer relationships to capture long term deposits.

Designed and launched several campaigns that includes the short and long term products, cash management and treasury.

Deputy of BSA/AML in my area.

Achievements: 100% Annual Operating Plan accomplished, 5% of customer acquisitions from the database given to the commercial team.

COMMERCIAL PLANNING SPECIALIST / HSBC BANK JAN 2009 TO OCT 2013

In charge of design and launching the commercial balanced scorecard area(KPI’s) at relationship manager level.

Financial and strategic advisement in weekly sales meeting channel (team leaders) and product managers, led the 2010-2013 budget per market analyzed and projected economic indicators.

Controlled and monitored of Commercial Project Committee working directly with the product managers using PMI methodology.

Actively collaborated during Banco GNB Peru acquisition of HSBC Peru segment.

Advised Wholesale banking VP in commercial, financial, strategies and budgetary decisions.

Deputy BIRO (business information risk officer) of my area.

Achievements: 100% Annual Operating Plan accomplished. 100% projects implementations, “Commercial Agenda” (in house development CRM) implemented.

INTERNSHIP IN HR / TERRA NETWORKS MAR 2007 TO DEC 2007

In charge of: time clocking system, intranet, staff database, job posting and event organizer.

INTERNSHIP IN OPERATIONS / PACIFICO SEGUROS OCT 2006 TO MAR 2007

Analyzed and proposed improvements of insurance policy processes using Visio.

Reduced the process time in 50% to build up new customers welcome kits.

Education:

ORAL COMMUNICATIONS II AUG 2018

Tarrant County College– Hurst, TX

REAL ESTATE AGENT JAN 2018

Purvis Real Estate Training Institute – Fort Worth, TX

MASTER IN BUSINESS ADMINISTRATION MAY 2015

EGADE BUSSINES SCHOOL – México D.F., México

DIPLOMA INNOVATION AND VALUE CREATION SEP 2014

YALE SCHOOL OF MANAGEMENT – New Haven, CT

MOODYS CREDIT RISK CERTIFICATE MAR2011

In House HSBC- Lima, Perú

INDUSTRIAL ENGINEERING DEGREE DEC 2008

UNIVERSIDAD DE LIMA- Lima, Perú

Volunteering:

Trainer MAY 2011

Junior Achievement

Program: “Beyond the money”

Contact this candidate