Allison

Gallant

**** ******* ***. **

Calgary, AB

587-***-****

adc053@r.postjobfree.com

Looking to grow with a company that provides a fast-paced, demanding environment.

Skills

Data entry

Basic French

50 WPM

Analytical

Experience

SEPTEMBER 2016 – APRIL 2020

Pre-Board Screener / GardaWorld, Calgary, AB

Screening passengers and non-passengers as per strict SOP

Remaining calm and professional in high stress situations

Transport Canada security clearance

Enduring constant oversight by multiple levels of management

AUGUST 2014 – JANUARY 2015

Scheduling/Parts Specialist / Xerox Canada, Saint John, NB

Answer incoming calls from customers and technicians

Order parts for hundreds of different models, on various software applications (Oracle, SAP)

Monitor technicians’ schedules and resolve overlaps

Dispatch on-call technicians for emergency calls

MAY 2013 – MARCH 2014

Technical Support Rep / Walmart Canada, Saint John, NB

Answer incoming service calls and ticket each call

Forward tickets to appropriate vendors

Perform follow-up calls to ensure problem resolution

Engage appropriate parties during emergency situations

University of New Brunswick, Saint John

SEPTEMBER 2012 – JANUARY 2014

Bachelor of Science / Saint John, NB

Worked full time and coached JV cheerleading while being a full-time student

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