S W
Waverly, TN ***** 931-***-**** ******************@*****.***
Versatile Security Manager able to manage administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 18 years of progressive experience in the field. Schedule Management
Loss prevention
Training
Computer-savvy
Operations management
Security Planning
CCTV monitoring
Paperwork Management
Multi tasking
Customer service
Site Security Manager, 05/2015 to Current
G4S Secure Solutions – Waverly, TN
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
Oversaw team of up to 20 security officers and managed administrative duties, including scheduling and performance evaluations.
Supervised grounds, employee entrances and exits and security officers on duty. Kept team compliant with security protocols and appearance standards. Developed improved training methods with focus on public safety and officer awareness. Submitted documentation for weekly payroll, managed schedules and enforced policies. Assessed ongoing risk factors and suggested improvements to senior management. Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors. Shipping and Receiving Clerk, 05/2015 to Current
G4S/Hood Container – Waverly, TN
Performed basic mathematical calculations to check weights and dimensions of shipments. Handled high-volume paperwork and collaborated with Accounting department to resolve invoicing and shipping problems.
Maintained accurate records in MESA, including materials weights, bill amounts and identified variances.
Worked with Logistic Manager to resolve shipping problems, improve operations and provide P S
S
W H
exceptional customer service.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Correctional Lieutenant, 02/2000 to 11/2009
Tennessee Department Of Corrections – Nashville, TN Coordinated responses to emergency situations arising in different prison locations. Inspected housing cells and directed teams completing in-depth searches for contraband or damage. Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior. Responded to calls in both routine and emergency situations. Enforced General Services Administration (GSA) policies by anticipating potential security breaches. Processed and logged accurate and detailed incident reports. Maintained surveillance of building and identified all officials and employees before authorizing entrance.
High School Diploma: 05/1998
Waverly Central High School - Waverly, TN
E