IT Helpdesk

Joshua Kemp

**** ********* ** #***, *******, TX, 77071 281-***-**** ***********@*****.***

Professional Summary

Self taught programmer with ten years of experience programming games as a hobbyist. My primary programming language is GML, which uses the same data structure as C++. My previous work experience includes six years in retail in a supervisory role where I developed a wide variety of skills including customer service, conflict resolution, time management, and self-management. I am currently in the process of formalizing my Computer Science knowledge. To that end I am pursuing a Computer Science Bachelor's degree at Texas Southern University and preparing for A+ certification. I have a passion for programming and problem solving. I hope to use my transferrable programming skills as a foundation for a long and fruitful career. My current goal is to structure my life in such a way that my education, hobbies, and career all benefit one another. C++ (Intermediate)

Visual Studio

IT Troubleshooting

Networking (Basic)

Hardware Setup

Software Installation

Communication

Customer Service

Typing (75wpm)

Microsoft 365

Data Entry

Quick Study

Self-Management

Windows OS

Skills

Experience

Security Officer 05/2015 to Present

Securitas Houston, TX

Shift Lead 02/2013 to 05/2015

Walgreens Houston, TX

Shift Supervisor 03/2009 to 02/2013

CVS Pharmacy Houston, TX

Book Seller/Cafe Seller 08/2008 to 03/2009

Borders Books & Music Houston, TX

Inventory Associate 01/2007 to 07/2008

WIS International Atlanta, GA

Education

Associate: Math, Earth, and Natural Science 01/2019 Houston Community College Houston, TX

Bachelor's: Computer Science 06/2022

Texas Southern University Houston, TX

Current courses...

Intro to Programming using C++

Fundamental Machine Computation

Computer Networks Fundamentals

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