Customer Service Assistant

Resume uploadedI have always had a deep love and passion for the Information Technology field. I have experience working and building computer systems, along with networks all my life and would be delighted to continue my knowledge of them. I am also currently pursuing a degree in System Administration at Madison Area Tech College.

Key strengths include:

A strong technical background working with computers, servers, and guis

Track record of consistently meeting or exceeding performance targets correlated with job handling and customer satisfaction goals.

Technical knowledge:

Windows OS; mac OS; and Linux

Microsoft Active Directory Services

LAN, WAN and WIFI network technology’s (DNS, DHCP)

MS Office 365/Exchange

Photoshop/Illustrator suite

Soft Skills:

Positive attitude

Communication skills

Teamwork/Networking

Conflict resolution

Creative Thinking

Independent

I have always had a knack for computers and a knowlage and an passion for educating myself further in the IT field. If you are seeking an experienced, tech-savvy and customer service-oriented technician with a background and understanding of computers and their systems, I would love to talk.

Attached is my resume, which futher details my education and experience. I look forward to the opportunity to disctuss my qualifications further. I can be reached at

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