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Administrative Assistant Customer Service

San Bernardino, CA, 92404
February 25, 2020

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Patricia Kiner

San Bernardino, CA *****


To pursue a position in an Organization that is challenging and rewarding to enhance to the growth of the company/department.

Authorized to work in the US for any employer

Work Experience

Community Integration Facilator (CIF)



Provides assistance to individuals served with living skills development, health maintenance and medication administration, personal care, and behavioral development in accordance with an Individual Service Plan. Assists participation for individuals served in traditional daily and weekly activities such as grocery shopping, going to the movies, or other activities. Serves as an advocate for consumers to be fully integrated into community life. Establishes a therapeutic relationship with the individual receiving services to ensure effective guidance, support and service delivery. Ensures objectives are met in accordance with the Service Plan. Accomplishments


Skills Used

Minimum Knowledge and Skills required by the Job, SUPERVISORY RESPONSIBILITIES. Fontana Community Senior Center

Depart. Aging & Adult Services(S.C.S.E.P) - San Bernardino, CA Volunteer - Resource; computers using micro-soft word, excel, power point, specialized in Water Technology

Customer Service - Transportation: dispatch, scheduling, heavy volume of telephone and assist in conducting city events and organize, promote, and conduct recreational and educational programs. Makes public inquiry contact.

Administrative Assistant

Dewitt Property Management

Answers telephone and gives information to callers or routes call to appropriate person and places outgoing calls as is required to fulfill daily duties. Medical Records Clerk

Rancho Specialty Hospital

Perform under the Director of the Medical Records and Supervisor, Administrative Assistant - Security; retrieve and prepare folders and assembles medical records of discharged patients. Sort and File loose documents, and assist with Alpha / Numerical chart purging process, answer phones, ability to file& sort alphabetically

Returns Processor

Biotab, Inc

Receiving incoming returns via USPS, UPS and Fed Ex; secure opening, sorting and processing returns of products; log all returns into data-entry system database and stamp for approval. Clerical

City of Pasadena

Perform general maintenance. Routine backup for clerical staff; Reception-Administrative assistant is key to both clients and staff. The Receptionist-Administrator is responsible for reception duties, incoming call answering and general office duties. Institution of Applied Behavior Analysis (IABA)

Community Service Companion 12/04 - 01/06

Provided services to individual(s) with developmental and/or physical disabilities Education

Working on it. in Humanités

San Bernardino Valley College


Driver's License

Additional Information

• Proficient in Word Processing and Data-Entry

• Excellent organizational, and communication skills

• Microsoft Office Applications, Outlook & Internet

• Schedule meetings, and appointments

• Experienced Receptionist Managing Multi-telephone Lines

• Professional demeanor and exemplary interpersonal skills

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