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Data Service

Dublin, County Dublin, Ireland
February 25, 2020

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Vishal Tyagi

Greenways, Glasheen Road, Cork, Ireland.


Tel: +353*********

Nationality: Indian


Visa Status: 1G - eligible to work in Ireland until September 2022 under Third Level Graduate Scheme with possibility of extension.

A motivated individual currently pursuing M.Sc. Information System for Business Performance in University College Cork with 1.5 years experience in Business Analysis in operations support, production deployments and providing technical solutions to the customers and clients. I am keen to secure a challenging creative graduate position.


University College Cork, Cork, Ireland. 2019 – Present

M.Sc. Information System for Business Performance

Key Modules: Business Analysis Requirements, Electronic Business Models and Systems, Database Analysis and Design, Storage Technology.

Sri Aurobindo College, Delhi University, New Delhi, India. 2014 – 2017

B.A. (Bachelor’s in Arts) – 63% Second Class Honours Grade 1(2H1).

Key Modules: World and Indian History, Political Science, Human Rights and Legal Literacy.


Operating Systems

Windows 9x/ NT/ 2000 Windows, Macintosh and Unix

Programming Languages

C, HTML, Python


Unix Shell scripting,


MySQL, Oracle 10 g/11g


SQL, Photoshop, Excel, VMware, MS Office, Microsoft Power BI


Business Analyst, British Telecommunication GBS PLC, Gurugram, India March 2018 – August 2019

Focused approach on BT inbound software’s which are used by BT stakeholders and customers. Take the updates

and requirements from the users and business analyst. Creating test cases for manual testing.

Point of contact for the project team, business partners and management to provide updates, resolve issues.

Responsible for supporting financial performance, service delivery; manage billing and efficiency of change controls, help renewals, and general activities affecting commercial and service performance of the contract or potential contract.

To provide functions such as billing, revenue assurance, debt monitoring, technical data collection, inventory management, change control, document management, service ordering and tracking, update and manage financial scorecards and P&Ls, contract reporting, and third party contract administration.

Runner and controller of 100 plus robots

Present processed data to different stakeholders.

Work on ad-hoc requirements of different teams, make the data macro enabled and accordingly process.


Fibre Trial Queue, BT GBS Plc

Audit, maintain data for process team and stake holders

Assist in the training of new interns.

Helping pilot team to recognise customer demand by analysing data manually.

Played a key role in the organising new projects as per client requirement.

Awarded “Employee of the Month” within three months of taking up employment for outstanding performance.

Umeed- NGO (New Delhi)

Media & Public Relation (PR)

July 2016- September 2016

I was part of Green’16 Project



●Certification: PHYTHON 3 and PHYTHON for data analysis and visualization, issued by (ongoing).

●Voluntary Work: Volunteered in Annual Day of BT GBS PLC at Gurugram, India, rewarded by Managing

Director GBS.

Chief Co-ordinator Crowd Management, College Fest (Mehak) 2016.

●Sport: secured first position in CBSE north India (2013- 2014). Currently a member of UCC handball team.

REFRENCE (Available on request)

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