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Desktop Support Engineer

Location:
Sharjah, Sharjah Emirate, United Arab Emirates
Salary:
3000
Posted:
February 26, 2020

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Resume:

S. SARATH KUMAR

B. TECH Information Technology

E-MAIL ID: adbz01@r.postjobfree.com

MOBILE : +971-*********

CARRER OBJECTIVE:

To establish a challenging career that offers growth and opportunities to enrich my knowledge and skills in technology and to contribute as an effective team member to achieve group goals.

PROFESSIONAL EXPERIENCE:

2+ years of experience in Desktop Support Engineer.

1+ years of experience in Stores Executive.

SUMMARY OF EXPERIENCE:

Troubleshooting the Laptop, Desktop hardware & Printer problems.

Assembling and disassembling of Laptops, Desktop and Printers.

Basic Outlook Configuration and troubleshooting knowledge.

Experience in Data Recovery data backup.

Coordinating with the customer and vendors, Partner, Engineer & courier for spare shipping Laptop and Desktop servicing

Asset management of Desktop and Laptops.

Handling the basic network problems

Coordinated with vendors for hardware replacement and warranty related issues

Antivirus update & virus protection

Experience in MS-Excel

TECHNICAL SKILLS:

Operating System: Windows XP, win7, win 8, windows 10, Linux

Packages : Microsoft Office.

EXPERIENCE:

IQOR GLOBAL SERVICES INDIA PVT.LTD.

Organization Name: Iqor Global Services India Pvt. Ltd Designation : Desktop Support Engineer

Period : From July 2017 to December 2019.

CARE IT Solutions Pvt. Ltd

Organization Name: Care IT Solutions Pvt. Ltd.

Designation : Stores Executive

Period : From August 2015 to March 2017

RESPONSIBILITIES:

Performed desktop application installation and configurations.

Expertise in Installation and administration of various Operations Systems like Windows XP, Windows vista, Windows 7, Windows 8, 8.1, Windows 10 and Linux.

Configure the required start up programs as required by client.

Installation and configuration of Network Printers.

Setup and configure new desktops/laptops, software installation and network configuration

Mail client configuration - MS Outlook configurations and Troubleshooting.

Calls handling through Service desk and Co-desk.

Supported end users in problems with using desktop applications.

Troubleshooting Hardware and Applications.

EDUCATIONAL CREDENTIALS:

Bachelor of Information Technology – Passed Second Class in April 2015.

Diploma in Computer Science Engineering – Passed First Class with Distinction in April 2012.

SSLC – Passed First class in March 2009.

PERSONAL TRAITS:

Ability of quickly analyze and diagnose the problem.

Ability to acquire new technology and keep them updates.

Excellent Technical Skill

Good Team Member.

I believe in punctuality, preparation and planning for daily activities

I have expertise in working with various operating systems

Ready to take additional challenges and work with local & global teams PERSONAL DETAILS:

Date of Birth : 27-10-1993

Blood Group : B-ve

Father’s Name : Mr. G. Srinivasan

Mother’s Name : Mrs.S. Bhuvaneswari

Languages Known : English, Hindi, Tamil and Kannada Hobbies : Surfing Internet, Playing Volleyball, Football Passport Number : M2086151

DECLARATION:

I hereby declare that the information is true to the best of my knowledge and belief. Signature

Place: UAE (SARATH KUMAR.S)

Date:



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