S. SARATH KUMAR
B. TECH Information Technology
E-MAIL ID: firstname.lastname@example.org
MOBILE : +971-*********
To establish a challenging career that offers growth and opportunities to enrich my knowledge and skills in technology and to contribute as an effective team member to achieve group goals.
2+ years of experience in Desktop Support Engineer.
1+ years of experience in Stores Executive.
SUMMARY OF EXPERIENCE:
Troubleshooting the Laptop, Desktop hardware & Printer problems.
Assembling and disassembling of Laptops, Desktop and Printers.
Basic Outlook Configuration and troubleshooting knowledge.
Experience in Data Recovery data backup.
Coordinating with the customer and vendors, Partner, Engineer & courier for spare shipping Laptop and Desktop servicing
Asset management of Desktop and Laptops.
Handling the basic network problems
Coordinated with vendors for hardware replacement and warranty related issues
Antivirus update & virus protection
Experience in MS-Excel
Operating System: Windows XP, win7, win 8, windows 10, Linux
Packages : Microsoft Office.
IQOR GLOBAL SERVICES INDIA PVT.LTD.
Organization Name: Iqor Global Services India Pvt. Ltd Designation : Desktop Support Engineer
Period : From July 2017 to December 2019.
CARE IT Solutions Pvt. Ltd
Organization Name: Care IT Solutions Pvt. Ltd.
Designation : Stores Executive
Period : From August 2015 to March 2017
Performed desktop application installation and configurations.
Expertise in Installation and administration of various Operations Systems like Windows XP, Windows vista, Windows 7, Windows 8, 8.1, Windows 10 and Linux.
Configure the required start up programs as required by client.
Installation and configuration of Network Printers.
Setup and configure new desktops/laptops, software installation and network configuration
Mail client configuration - MS Outlook configurations and Troubleshooting.
Calls handling through Service desk and Co-desk.
Supported end users in problems with using desktop applications.
Troubleshooting Hardware and Applications.
Bachelor of Information Technology – Passed Second Class in April 2015.
Diploma in Computer Science Engineering – Passed First Class with Distinction in April 2012.
SSLC – Passed First class in March 2009.
Ability of quickly analyze and diagnose the problem.
Ability to acquire new technology and keep them updates.
Excellent Technical Skill
Good Team Member.
I believe in punctuality, preparation and planning for daily activities
I have expertise in working with various operating systems
Ready to take additional challenges and work with local & global teams PERSONAL DETAILS:
Date of Birth : 27-10-1993
Blood Group : B-ve
Father’s Name : Mr. G. Srinivasan
Mother’s Name : Mrs.S. Bhuvaneswari
Languages Known : English, Hindi, Tamil and Kannada Hobbies : Surfing Internet, Playing Volleyball, Football Passport Number : M2086151
I hereby declare that the information is true to the best of my knowledge and belief. Signature
Place: UAE (SARATH KUMAR.S)