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Engineer Software

Reseda, CA, 91335
February 24, 2020

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Rashad Ali

**** ●Topeka Drive ●Reseda ●CA *****917-***-**** ●Email:

Software Quality Assurance Engineer


SQA Engineer with more than 15 years of experience testing applications.

Automated applications using QTP, Selenium, SoapSonar and Soap UI at CoreLogic.

Tested more than 40 applications at Western Asset Management.

Implemented QA methodologies and processes in Web, Client/Server, and LAN environments.

Experienced as a Business Analysis, Quality Assurance and User Acceptance Testing.

Strong business analysis skills and thorough understanding of software development life cycle (SDLC).

Performed Test Plans, Test Cases, Black Box, Defect Tracking and Reporting for Manual environments.

Experienced in QA process improvement including standards and processes.


Operating Systems:

Windows XP, Windows 7, Windows 8, Windows 10, Android, iOS


Visual Studio 2015, MS-Office 2016, Excel, Outlook 2007, PowerPoint, Visio, WinZip, WinRar


iPad, Ethernet, HP Officejet, Dell Inspiron, Dell Latitude, Toshiba


IE 9,10,11, Edge, Chrome, Firefox, Safari


Agile, Waterfall, Scrum, SDLC


HTML, CSS, Javascript, JSON, XML, REST, SQL, VBscript, C#


NAS, MS Exchange Server, Windows Server 2003


Remote Desktop, Terminal Services Manager, Cisco AnyConnect VPN Client, DSL Router, D-Link Router, TCP/IP, Ethernet, VPN, VoIP


Oracle 10g, MS Access


SQL Server 2012, SQL Server Management Studio 2008, Remedy 7.0, Spiceworks, Tracker, Track-IT


QTP 11.5, Soap UI 5.1.2, SoapSonar 7, TFS, Quality Center, HP ALM, Selenium, BrowserStack, Cross Browser Testing, Firebug, Bugzilla, Fiddler, Snagit 10.0, Snipping tool, Notepad ++, IE Tester, XML Marker, File Compare Utility, SharePoint, Slack, Skype 2016


Kaiser Permanente, Burbank, CA March 2019 – December 2019 Senior QA Engineer

Created, implemented, and executed test cases in QC from requirements, workflow analysis and project information.

Coordinated end to end testing activities by effectively communicating between functional teams and development teams.

Provided input on creating documentation for test cases, workflows, and defect management.

Gathered technical documentation, requirements and translated functional requirements into test scenarios and test cases.

Worked independently with minimum supervision to perform duties and assignments.

Participated in Defect Management meetings and stated defect observations.

Implemented testing methodologies, processes, standards and tools for mobile application testing.

CoreLogic, Los Angeles, CA April 2011 – January 2019 SQA Engineer

Analyzed requirements and functional specifications to formulate test plans and design test cases.

Lead off-shore team projects by leading daily stand-up, reviewing test plan and test cases.

Attend and participate in scrum of scrum meetings with senior management and stakeholders.

Scheduled regression test activity for hardening sprints and assigned resources to coverage areas.

Provided QA automation architectural direction and leadership, mentoring and technical guidance to SQA team members.

Wrote SQL Queries and executed scripts for Database testing.

Participated in Data migration and ETL testing.

Conducted smoke testing, regression testing, ad-hoc testing and logged defects via Tracker.

Coordinated with PM, business analysts, and developers to perform tasks and project scheduling.

Performed test requirements analysis such as: reviewing software design documents, UI/UX enhancement and technical specifications.

Lead daily scrum project meetings, including leading daily defect calls.

Developed a list of test requirements based on the system specifications.

Manage creation of regression scripts and executing tests.

Created test procedures which ensured the software product meets or exceeds the given requirements.

Created and executed automated scripts in SoapSonar, Soap UI, and QTP.

Executed Selenium scripts for regression testing.

Designed Soap UI framework using XML, REST and automated test cases by connecting Data Source and executing test suite.

Created test summaries, including detect tracking reports.

Interacted with software developers and operations personal to clarity design issues, integration requirements and defect issues.

Mission Community Hospital, North Hollywood, CA Aug 2010 – Mar 2011 QA Analyst II

Developed test plans and test cases based on requirements.

Identified and documented bugs through testing.

Worked with development team to track and fix bugs based on Bug Life Cycle.

Created test cases and validated application functionality.

Conducted regression and integration for helpdesk web portal.

Performed UAT testing on web portal to ensure application meets business requirements.

Participated in production releases of software and resolved related issues.

Wrote SQL queries for hardware and software monthly reports.

Prepared processes and flowcharts via Micro Visio.

University of Southern California, Los Angeles, CA Mar 2010 – May 2010 IT Business Analyst

Created work flows via Microsoft Visio for IT organization units to standardize processes.

Worked with business and IT units to streamline processes using business process reengineering. (BPR)

Tested footprints ticketing system to validate round robin rule, auto assignment rules, and escalation rules.

Created knowledge base for internal and external users using standard layout.

Created helpdesk brochure for customers which provided scope of services.

Managed and updated application support matrix by validating primary and secondary support contacts.

Documented footprints training manual and trained helpdesk.

Audited AD and internal applications to verify end user’s system authentication.

Participated in communication management by creating matrix of outages and maintenances.

Managed new helpdesk location by coordinating and facilitating move with IT units.

Prepared on-call schedule document.

Worked with Telecom team to document spectra link process and voicemail process.

Used best business practices to create standards and better policies and procedures.

Managed and mentored technical support teams to increase performance and quality of service to business unit.

Created artifacts and deliverables, such as business owner view, process flows, use cases and interface requirements.

Made recommendations and application enhancements to meet the business needs.

Fox Entertainment Group, Culver City, CA Sep 2009 – Feb 2010 Quality Assurance Analyst II

Participated in BMC Remedy 7.0 database rollout.

Tested in-house applications and assisted with rolling out new applications.

Performed planning and development of test plans, test cases and test scenario to meet product’s business requirements.

Ability to identify root causes and derive corrective actions to meet short and long terms business requirements using resourceful approaches.

Wrote and analyzed test plans, test cases.

Designed business processes, document requirements and perform testing.

Strong business analysis skills and thorough understanding of software development life cycle. (SDLC)

Managed SLO and SLA by training staff on urgency and impact.

Directed, planned, and implemented policies and objectives of organization in accordance with business model.

Managed procurement process to create an organizational structure with the business units and IT units.

Created and documented IMAC process to streamline policies and procedures in run book and flowcharts.

Analyzed operations to evaluate performance of company and staff to determine areas of cost reduction and technology improvement.

Western Asset Management, Pasadena, CA Sep 2005 - May 2009

Quality Assurance Analyst II

Possess strong problem-solving skills with the ability to adapt to a new environment and stringent deadlines.

Possess excellent organizational and documentation skills with good process management skills along with remarkable ability to gather requirements to bring out quality product.

Strong business analysis skills and understanding of software development life cycle.

Supported over 40 firm specific applications including ATP, Mercury, Guideline Matrix, and InvestOne.

Performed planning and development of test plans, test cases and test scenario to meet product’s business requirements.

Lead off-shore team by facilitating daily meetings, bug reviews, test plans and test cases.

Trained SQA members on automation tools.

Able to translate user requirements into technical specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.

Reviewed requirements for testability and usability and consulted development staff with regards to system functionality.

Tested in-house applications as needed.

Created test cases, test plans, and bug detects.

Involved in rolling out new applications.

Exceptional at documenting projects and procedures.

Conducted various management activities by analyzing and verifying test results, providing status reports.

Performed functional, regression, back box, negative and installation testing.

Participated in defect management.

Production problem coordination and reporting.

Performed end-to-end testing of full functionality.


M.B.A Degree in Management, Institute of Florida Tech University, Melbourne, FL August 2018

B.S. Degree Computer Science/Minor Business Administration, St. John’s University, New York, NY January 2004

A.S. Degree in CIS Applications, Queens Borough Community College, Bayside, NY July 2001

A.S. Degree in Applied Science, Queens Borough Community College, Bayside, NY July 2001


ISTQB – CTFL (Certified Tester Foundation Level) Certified

Agile Certified

MCP Microsoft Certified

Network +Certified

A+ Microsoft Certified

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