Chris Crain

adbyn4@r.postjobfree.com

214-***-****

McKinney, TX

Professional Summary

** ***** ** ********** ******* IT Services work

* ***** ** ********** ******* application development projects for Web based products

5 Years of experience testing database development projects

2+ Years experience supporting internal Healthcare accounts in Quality Compliance and Contract Compliance

2 - Years experience supporting HR and Payroll applications

Professional Experience

NTT DATA/Dell Services, PLANO, TX May 2012 – January 2020

Testing Engineering Specialist – Reporting Analytics and Data Integration Teams

Responsible for testing and validation of web application development and database changes.

Utilize HP ALM testing tools to create, execute and track test case scripts for patient data web applications.

Responsible for testing estimation for new projects or enhancements.

Create SQL queries to complete testing of application data and DB data integration.

Document and track defects identified during testing using HP ALM.

Participate in client planning meetings to provide input and ideas for future projects.

Track work effort on a per project basis to make sure we met our estimates.

Coordinate and schedule the release of projects to Production.

Coordinate and facilitate weekly development team status meetings.

Dell Services, PLANO, TX May 2010 – May 2012

Quality Management Senior Analyst

Act as liaison between the Healthcare Quality organization and Client Executives for specific Healthcare accounts. Provide Quality Compliance, Contract Compliance, Records Retention, Account Start-Up and miscellaneous leveraged support to accounts.

Helped define the quality initiatives applicable to each account and assist in the execution of these Healthcare and Corporate Initiatives on a monthly or quarterly basis.

Support Contract Compliance efforts for each account.

Responsible for supporting Account Leadership Team in implementation and execution of Account Startup Methodologies.

Assisted the Global Audit Team in completing an audit of HIPAA compliance for select Healthcare accounts.

Perot Systems, PLANO, TX July 2009 - April 2010

Quality Management Analyst

Act as liaison between the Regional Business Leader and Client Executives within the region. Provide Quality Compliance, Contract Compliance, Records Retention, Account Start-Up and miscellaneous leveraged support to accounts.

Helped define the quality initiatives applicable to each account and assist in the execution of these Healthcare and Corporate Initiatives.

Support Contract Compliance efforts for each account.

Responsible for supporting Account Leadership Team in implementation and execution of Account Startup Methodologies.

Perot Systems, PLANO, TX February 2008 - June 2009

Quality Certifications Analyst

Responsible for testing and validation of application development changes for HR and Payroll applications for Tenet Health and Vanguard Health.

Build test scripts and use cases for HR and Payroll projects

Assist in the estimation of testing efforts for new projects

Utilize Mercury testing tools to track scripts for web based testing

Successfully tested large projects for Union Contract changes, FMLA changes, tax changes, and other regulatory changes that impact HR and Payroll

Worked in a leveraged and globalized environment with testing and development resources based in the US and India.

Education

2003 to 2007 University of Texas at Dallas Richardson, TX

Major – Business Administration

Graduated with a B.S. in Business Administration in December 2007.

Skills and Tools

HP ALM

SQL Query writing

JIRA

MS Word

MS Excel

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