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Customer Service Assistant

Cagayan de Oro, Bukidnon, Philippines
February 24, 2020

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Bank Teller with over *+ years of experience of handing customer service, cross-selling bank products, balancing cash drawers and providing excellent customer service. Seeking to perform the Service Officer or Senior Teller position in a bank where I can utilize my knowledge of banking products and procedures.


March 2016- Present BDO Unibank

2016 Teller 2 (Customer Service Associate)

Processed daily client transactions, including deposits, withdrawals, transfers, bills payments and selling bank products.

Balanced currency, coin and checks in cash drawers.

2017-2019 Teller 3 (General Service)

Balance Automated Teller Machines

Processing Foreign Telegraphic Transfers, Real Time Gross Settlement, Domestic Dollar Transfer System.

Opening of Cash Card Accounts for client.

Requisition of Checkbook Re-orders.

Processing of Cash Advance

Buying and Selling of Third Currencies.

2019-Present Teller 4 (Marketing Assistant)

Processed over 8 openings of Savings and Cheking Accounts per day.

Opening and processing of Time Deposits, Credit Card request & Reward Cards

Assisted clients with various questions and concerns related to their accounts and bank products.

Accurately maintained records of each transactions and ensure all documentations and paperwork was in place and within compliance.

March 2014- February 2016 Adan Neil Sand & Gravel


Accepting calls and scheduling of deliveries of customer orders.

Working with sales and purchased orders.

Preparing payrolls

General office and banking transactions


Notre Dame of Dadiangas University

Bachelor of Science in Business Administration

Major in Management Accounting



2018 - BDO Unibank Circle of Excellent

Top Client Service Associate

2019 - BDO Unibank Circle of Excellent

Top Client Service Associate

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