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Customer Service Assistant

Location:
Cagayan de Oro, Bukidnon, Philippines
Salary:
20000
Posted:
February 24, 2020

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Resume:

Bank Teller with over *+ years of experience of handing customer service, cross-selling bank products, balancing cash drawers and providing excellent customer service. Seeking to perform the Service Officer or Senior Teller position in a bank where I can utilize my knowledge of banking products and procedures.

WORK EXPERIENCE

March 2016- Present BDO Unibank

2016 Teller 2 (Customer Service Associate)

Processed daily client transactions, including deposits, withdrawals, transfers, bills payments and selling bank products.

Balanced currency, coin and checks in cash drawers.

2017-2019 Teller 3 (General Service)

Balance Automated Teller Machines

Processing Foreign Telegraphic Transfers, Real Time Gross Settlement, Domestic Dollar Transfer System.

Opening of Cash Card Accounts for client.

Requisition of Checkbook Re-orders.

Processing of Cash Advance

Buying and Selling of Third Currencies.

2019-Present Teller 4 (Marketing Assistant)

Processed over 8 openings of Savings and Cheking Accounts per day.

Opening and processing of Time Deposits, Credit Card request & Reward Cards

Assisted clients with various questions and concerns related to their accounts and bank products.

Accurately maintained records of each transactions and ensure all documentations and paperwork was in place and within compliance.

March 2014- February 2016 Adan Neil Sand & Gravel

Secretray

Accepting calls and scheduling of deliveries of customer orders.

Working with sales and purchased orders.

Preparing payrolls

General office and banking transactions

EDUCATION

Notre Dame of Dadiangas University

Bachelor of Science in Business Administration

Major in Management Accounting

2010-2014

AWARDS

2018 - BDO Unibank Circle of Excellent

Top Client Service Associate

2019 - BDO Unibank Circle of Excellent

Top Client Service Associate



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