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Manager Customer Service

Location:
Colesberg, Northern Cape, South Africa
Salary:
R10 000
Posted:
February 23, 2020

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Resume:

CURRICULUM VITAE

OF

LAURETTE VAN JAARSVELD

CAREER OBJECTIVE

TO FIND A CHALLENGING POSITION, ENABLING THE SUCCESSFULL APPLICATION OF MY COMPETENCIES, CAPABILITIES, SKILLS, EDUCATION AND EXPERIENCE.

VISION:

DURING MY CAREER I HAVE BEEN INVOLVED IN THE MANAGEMENT OF INDIVIDUALS WITHIN A BROAD SCOPE OF ROLES AND RESPONSIBILITIES. I AM COMMITTED TO CUSTOMER SERVICE EXCELLENCE AND SUPPORT CONTINUOUS IMPROVEMENT ENSURING THE DEVELOPMENT AND GROWTH OF THE BUSINESS IN ITS ENTIRE ENTITY.

CONTACT INFORMATION:

Name: Laurette van Jaarsveld

Address: 22 Earl Haig Steett

Colesberg

9795

Telephone: 082*******

Email: adbxwt@r.postjobfree.com

PERSONAL INFORMATION:

Date of Birth: 17 September 1976

Place of Birth: Zastron

Citizenship: South African

Gender: Female

Marital Status: Married

Number of Dependants: 2

Driver’s License: Code 08 (B)

Personal Health: Excellent

PERSONAL ATTRIBUTES

Ability to work independent as well as in a team.

Excellent problem solving and negotiating skills.

Demonstrate high level of stress tolerance.

High level of integrity and professionalism.

Positive personality.

High value on Integrity & Ethics

Strong Leadership Skills

Continuous Self-Improvement (Eg. Further Training & Education)

Excellent Communication Skills (Verbal & Written)

PROFESSIONAL EXPERIENCE

October 2018 – still employed

General Manager

Horse & Mill Restaurant and Travellers Joy Guesthouse

Colesberg

Duties:

-Receive bookings.

-Invoicing.

-Typing of all documents.

-Debtors.

-Creditors.

-Petty cash.

-Booking guests in.

-Stock Control.

-Function planning.

January 2017 – September 2018

Creditors/Debtors

Chargo Traders

Colesberg

Duties:

-Capturing of invoices.

-Petty Cash.

-Typing of all documents.

-Debtors.

-Creditors.

-Filling.

-Function Planning.

March 2014 – October 2016

General Manager

Onze Rust Guesthouse

Colesberg

Duties:

-Receive bookings.

-Invoicing.

-Typing of all documents.

-Debtors.

-Creditors.

-Petty cash.

-Booking guests in.

February 2011 – February 2014

Accounts Clerk

Thompsons Travel

Rosebank, Johannesburg

Duties:

-Arranging bookings and travel arrangements.

-Invoicing.

-Typing of all documents.

-Debtors.

-Creditors.

-Petty cash.

July 2007 – December 2010

Company Secretary/PA

Ngelethu Construction (Pty) Ltd.

8 Marlourine Court, Matthee Street, Zastron 9950

Duties:

-Managing Diary for Director.

-Arranging bookings and travel arrangements.

-Developed / compiled and implemented local work procedures to comply with legal obligations.

-Invoicing.

-Typing of all documents.

-Filling in of tender documents.

-Staff wages.

-Debtors.

-Controlling the Netstar for all Company vehicles.

-Handling all Labour issues. Hearings as well as warnings.

-Contracts for employees.

-Manage Site Inspections.

-Compile and implement Project Safety Manuals according to requirements.

-Management of all Health & Safety related issues within the organization.

-Carry out company vehicle inspections. Compile weekly report to ensure all vehicles are roadworthy and in good condition.

-Project Co-ordinator.

-Petty cash.

Reason for leaving: Got married and moved to Johannesburg

July 2007 – December 2010

Company Secretary/PA

Venter Broers Boerdery

8 Marlourine Court, Matthee Street, Zastron 9950

Duties:

-Staff wages.

-Labour consulting.

-Invoicing.

-Debtors/Creditors

-Typing of documents.

-Controlling the Netstar for all Company vehicles.

-Petty cash.

Reason for Leaving: Company moved to Port Elizabeth.

February 2005 – June 2007

Admin Clerk

Vrystaat Versorging in Aksie

Reichenberg Street, Zastron 9950

Duties:

-Typing of documentation for Court.

-Switchboard.

-Filing.

-Managing clients money.

-Petty cash.

Reason for Leaving: Got a better opportunity at my current occupation.

February 2002 – February 2005

Labour Consultant

Cofesa

Matthee Street, Zastron 9950

Reason for Leaving: Contract finished.

TRAINING AND QUALIFICATIONS:

Course Name: Labour Consulting

Institution: Cofesa

Year: June 2002

Course Name: Debtors and Creditors

Institution: Malherbe, Saayman & Smith

Year obtained: September 2005

Course Name: Pastel

Institution: payroll

Year obtained: September 2007

Institution: Winburg High School

Qualification: Matric

Year: 1995

ADDITIONAL INFORMATION

Hobbies include most sports and wildlife. I have an excellent health record and a full driving license.

REFERENCES:

Available upon request



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