*** ********** **** *******,

Villasis, Pangasinan, Philippines

+63-929-***-****

GENEVIEV C. GONZALES adbxte@r.postjobfree.com

Network Operations Center Engineer

Resourceful individual looking to earn a Network Engineering position or any related. Bringing clear understanding of the networking duties and responsibilities; possess strong analytical and time management skills, as well as well-honed ability for risk identification. WORK EXPERIENCE

Network Operations Center Engineer

Infotouch System Inc.

Monitor and maintain network and

associated software, including

responding to tickets.

Work with other departments,

contractors and staff to ensure network

operations.

Identify, categorize and respond to

network problems.

Manage changes, upgrades,

improvements and integrations.

Research and identify to software and

hardware issues.

Diagnose and troubleshoot technical

issues, including account setup and

network configuration.

07/2019 – 01/2020

Technical Support Intern

Infotouch System Inc.

06/2019 – 07/2019

Was offered a System/ NOC Engineer job after

completion of the internship

EDUCATION

BS Computer Engineering

Pangasinan State University – Urdaneta Campus

06/2014 – 09/2019

SKILLS

Teamwork Empathy Flexibility

Time Management Leadership

Problem Solving

Certificates

Computer System Servicing NC II (PASSED)

2018

Philippine National Information Technology

Standards Examination (PASSED) 2017

October 29, 2017

Career Service Examinations – Paper and

Pencil: Professional (PASSED)

March 17, 2019

Networking/Technical Skills

o Network Troubleshooting

o Hardware troubleshooting, repair and

maintenance

o Windows(Administrative level), MTA

Windows Server

o FortiGate FortiOS, Mikrotik

o Cloud Application (cPanel, Google

Apps, Office 365, Microsoft Team, etc.)

o Web Designing

Seminars

Pangasisnan I.T. Conference 2017

Computer, Electronics, and Electrical

Engineering Summit 2017

Computer System Servicing NC II-TESDA

Training 2017

6TH ICEPEP National Convention 2018

National Challenge and General

Assembly

Mental Industry Research and

Development Center: Occupational

Safety

Sumo Robot Competition

References

Dexter Rodulfo

091*-***-****

Technical Head Manager

Jinevie Barnuevo

097*-***-****

HR-Admin

Infotouch System Inc. Infotouch System Inc.

Engr. Kenneth Oliver

Lopez

(075-***-****

Chairman, Computer Engineering Dept.

Pangasinan State University

Contact this candidate